Job Details
Job Location: 040979 - WP Monroeville - Monroeville, PA 15146
Position Type: Team Member
Employee Appearance and Customer Service
- Present a neat, clean appearance in company uniform.
- Greet each customer with a smile and a word of welcome or departure.
- Maintain a clean and safe environment for customers.
- Serve customers according to all company procedures and standards.
Cooperation with Peers
Work with fellow employees as part of a team and help others when they need a hand.
- Demonstrate a positive and enthusiastic attitude with co-workers.
- Help new employees through training and orientation.
- Demonstrate patience and understanding when training others.
- Keep other employees informed about what you are doing.
Attendance
Be personally reliable.
- Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks.
- Provides appropriate notice when unable to be at work.
- Provides written notice for being late or absent as required.
- Understands and uses approved time keeping system.
Cooperation with Management
- Demonstrate a positive and enthusiastic attitude with management.
- Adjust positively to requests for change from managers.
- Accept procedural changes positively and without loss of effectiveness.
- Alert management to station needs.
- Anticipate problems and bring them to management’s attention.
- Follow through with all commitments made.
Initiative and Energy
- Take action without being told and go beyond what is simply required.
- Help others when needed without being asked.
- Demonstrate a sense of urgency on the job, especially when it relates to pleasing the customer.
- Be effective working on more than one task at a time.
- Finish tasks completely once begun.
- Suggest ideas for solving problems, improving procedures, etc.