Team Member

Turning Leaf Oak Park Heights; Minnesota; On-site; USD 42,000 - 56,000; Full time

Job summary

Turning Leaf Oak Park Heights is seeking a dedicated retail sales representative to deliver outstanding service and welcome every customer. The role supports store leaders, handles sales processes, and contributes to store-wide initiatives.

A strong communicator with a positive, friendly attitude will thrive, while maintaining store standards, assisting with inventory, and ensuring a great shopping experience for customers.

Qualifications

• Must have strong communication skills and customer-focused service.
• Positive and friendly attitude required.
• Excellent problem-solving skills and good organization.
• Ability to work well in a team-oriented environment.
• Experience in retail sales or similar role is a plus.
• Familiarity with visual merchandising and stock management.

Responsibilities

• Assist Store Manager and Assistant Manager in daily operations and to meet or exceed target metric objectives
• Coordinate daily customer service operations (e.g. sales processes)
• Operate cash drawer, perform basic math, counting back change amounts, and verify cash/credit
• Conduct inventory counts and report variances
• Attend team meetings and represent store positively
• Maintain store cleanliness and organization per company standards
• Follow all company policies and report concerns to upper management
• Communicate with customers and assess their needs
• Analyze customer behavior to adjust sales strategies and merchandising
• Address and resolve customer complaints and grievances
• Ensure consistent execution of marketing and visual presentation
• Verify store security at closing; check doors, safes, and alarms
• Receive shipments of age-restricted products and sign for them

Skills

Strong communication

Positive attitude

Problem solving

Organization

Team player

Education

High school degree or equivalent

Job description

Job Description

Job Description

About Us
Turning Leaf - one of the Midwest's largest CBD and vapor retailers - is growing and expanding! We are looking for a qualified retail sales representative to provide our customers with outstanding service.

Job Summary

A great candidate will have strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must. Our retail sales representatives must ensure that every customer leaves our store satisfied and eager to visit again. Retail sales representatives are also responsible for directly supporting store managers and regional managers, as well as all store-level initiatives.

Responsibilities

• Assist Store Manager and Assistant Manager in daily operations and to meet or exceed target metric objectives
• Coordinate daily customer service operations (e.g. sales processes)
• Operate cash drawer, performing basic math, counting back change amounts, and verifying cash and credit amounts
• Conduct inventory counts and report accurate variances
• Attend team meetings
• Act as our store’s representative and set an example for other team members
• Responsible for maintaining store cleanliness and organization in accordance with company’s standards and expectations
• Properly follow all company policies and procedures and report concerns to upper management
• Communicate with customers and evaluate their needs
• Analyze customer behavior and adjust sales strategies and merchandising in-store
• Address and resolve customer complaints and grievances
• Ensure consistent execution of company’s marketing and visual presentation
• Verify store security at closing by checking for locked doors, locked safes, and set alarms
• Ability to sign for and receive shipments of age-restricted products

Requirements

• Ability to stand/walk for long periods of time
• Comfortable picking up and carrying boxes up to 50 lbs.
• High school degree or equivalent
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team-oriented environment

Company Description

Turning Leaf is an industry leading Cannabis, Wellness, Vapor, and Cigar retail store with 10 Midwest locations throughout WI, MN, and ND. At Turning Leaf, we care about the needs of our community, educating, and encouraging a healthier lifestyle by providing quality services and diverse products for everyone along their lifestyle journey. We are currently seeking full time employment for an excited and motivated assistant store manager to join our growing team. This position is responsible for training, coaching, and managing a passionate team of sales people.

Company Description

Turning Leaf is an industry leading Cannabis, Wellness, Vapor, and Cigar retail store with 10 Midwest locations throughout WI, MN, and ND. At Turning Leaf, we care about the needs of our community, educating, and encouraging a healthier lifestyle by providing quality services and diverse products for everyone along their lifestyle journey. We are currently seeking full time employment for an excited and motivated assistant store manager to join our growing team. This position is responsible for training, coaching, and managing a passionate team of sales people.