Turning Leaf Grand Forks Team Member

Turning Leaf LLC; Grand Forks (ND); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Employee discounts

Opportunity for advancement

Training & development

Monthly bonus incentives

Discounts on products

Job summary

Turning Leaf LLC, a leading CBD and vapor retailer, is seeking a qualified retail sales representative to deliver outstanding customer service.

You will assist customers, handle transactions, maintain store appearance, and support managers in daily operations. A positive attitude and strong communication help you thrive in a fast-paced environment. Previous retail experience and a high school diploma are preferred; training is provided.

Qualifications

• High school degree or equivalent required.
• Experience as a retail sales representative or similar role is a plus.
• Strong communication skills and a customer-focused mindset are essential.
• Familiarity with visual merchandising helps optimize product presentation.
• Ability to work collaboratively in a team and support store leadership.

Responsibilities

• Assist Store Manager and Assistant Manager in daily operations and to meet or exceed target metric objectives.
• Coordinate daily customer service operations (e.g. sales processes).
• Operate cash drawer, perform basic math, count back change, and verify cash/credit amounts.
• Conduct inventory counts and report variances accurately.
• Attend team meetings and represent the store positively.

Skills

Customer service

Communication

Teamwork

Merchandising

Problem solving

Education

High school degree or equivalent

Job description

Benefits

• 401(k)
• Bonus based on performance
• Employee discounts
• Opportunity for advancement
• Training & development

Brand summary

Turning Leaf is an industry leading cannabis, vapor, wellness, & cigar store with ten Midwest locations. At Turning Leaf we help our communities enjoy their unique lifestyles. We believe in providing access to quality alternative products and education to help guide them.

Job description

Turning Leaf - one of the Midwest's largest CBD and vapor retailers - is growing and expanding! We are looking for a qualified retail sales representative to provide our customers with outstanding service.

We are excited for our future as we will begin offering products with our customers overall wellness in mind. For many, quitting smoking in favor of vaping is just the first step in their wellness journey. As we have found with hemp and kratom products, adult consumers prefer alternative wellness options.

A great candidate will have strong communication skills who knows how to delight customers and make them feel welcome and respected. A positive and friendly attitude is a must. Our retail sales representatives must ensure that every customer leaves our store satisfied and eager to visit again. Retail sales representatives are also responsible for directly supporting store managers and regional managers, as well as all store-level initiatives.

Responsibilities

• Assist Store Manager and Assistant Manager in daily operations and to meet or exceed target metric objectives
• Coordinate daily customer service operations (e.g. sales processes)
• Operate cash drawer, performing basic math, counting back change amounts, and verifying cash and credit amounts
• Conduct inventory counts and report accurate variances
• Attend team meetings
• Act as our store’s representative and set an example for other team members
• Responsible for maintaining store cleanliness and organization in accordance with company’s standards and expectations
• Properly follow all company policies and procedures and report concerns to upper management
• Communicate with customers and evaluate their needs
• Analyze customer behavior and adjust sales strategies and merchandising in-store
• Address and resolve customer complaints and grievances
• Ensure consistent execution of company’s marketing and visual presentation
• Verify store security at closing by checking for locked doors, locked safes, and set alarms
• Ability to sign for and receive shipments of age-restricted products

Requirements

• Ability to stand/walk for long periods of time
• Comfortable picking up and carrying boxes up to 50 lbs.
• High school degree or equivalent
• Experience as a retail sales representative or similar role is a plus
• Familiarity with visual merchandising
• Ability to stock and restock shelves
• Strong communication skills
• Excellent problem-solving skills
• Good organization skills
• Positive and friendly attitude
• Ability to successfully work in a team-oriented environment

Benefits

• After completion of training, all Retail Sales Representatives will be eligible for:
• 401K contributions
• Attractive discounts on products
• Monthly bonus incentives