Team Member

Ontario Trillium Foundation; Miami Gardens (FL); On-site; USD 17,000 - 21,000; Full time

Job summary

Dunkin’ is hiring a Restaurant Team Member to prepare food and beverages according to standards, provide guests with excellent service, and keep a clean, safe workspace.

Responsibilities include following brand standards, preparing items, answering menu questions, stocking the workstation, and maintaining overall guest satisfaction in a fast-paced environment.

Qualifications

• Understanding of brand standards, recipes and systems.
• Follow food safety standards.
• Prepare food and beverages per instructions.
• Assemble and package orders.
• Answer guest questions about the menu including promos.

Responsibilities

• Follow Brand standards, recipes, and systems.
• Follow food safety standards.
• Prepare food and beverages.
• Assemble and package orders.
• Understand the restaurant menu and promos.
• Maintain a clean and organized workstation.
• Clean equipment, service areas, and guest areas.
• Stock items at the workstation.
• Take orders at Drive Thru or Front Counter and handle payments if applicable.
• Meet speed of service standards while delivering accurate orders.

Skills

Food safety awareness

Customer service

Teamwork

Communication

Job description

A Dunkin’ Restaurant Team Member is generally responsible for preparing food and beverages according to Dunkin’ operational standards, providing guests with great service, and maintaining a clean, safe, and organized workspace.

Responsibilities Include:

• Follow Brand standards, recipes, and systems
• Follow food safety standards
• Prepare food and beverages
• Assemble and package orders
• Understand the restaurant menu, including limited-time offers and promotions, and be able to answer guest questions
• Maintain a clean and organized workstation
• Clean equipment, service areas, and guest areas
• Stock items, such as cups, lids, etc. at the workstation
• Take orders at the Drive Thru or Front Counter and handle payments (if applicable)
• Meet speed of service standards while delivering accurate orders to guests
• Serve and communicate with guests
• Maintain a guest-focused culture in the restaurant
• Communicate effectively with managers and coworkers
• Organize and maintain stock room and refrigerated areas

Key Competencies:

• Works well with others in a fast-paced team environment
• On time, demonstrates honesty and a positive attitude
• Willingness to learn and adapt to change
• Guest focused

Physical Demands/Working Conditions:

• Standing on feet
• Repetitive motion, including bending, stooping, and reaching
• Lifting objects, including boxes, ice, and product up to 20lbs (if applicable)
• Working in a small space