Team Member

Smoothie King (SKFI); McAllen (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Smoothie King is hiring a Team Member in McAllen, TX to help deliver guest-focused service and prepare products. You will support a hard-working team by following key processes and contributing to a positive guest experience on every shift.

You’ll learn the menu, confidently recommend items, and maintain brand standards while collaborating with teammates for efficiency and guest satisfaction.

Responsibilities

• Delight guests by delivering excellent service and answering questions.
• Learn menu and ingredients to confidently recommend items and options.
• Follow brand standards and processes to ensure consistent guest experiences.
• Support cost control by managing product usage and staying productive.
• Arrive on time with energy, teamwork and a positive attitude.
• Engage guests to create a positive and memorable experience.

Job description

As a Team Member, you'll prioritize hospitality by delivering excellent guest service, correctly and efficiently assist guests with their orders, prepare products, contribute on a hard-working team by executing key processes, and help create a positive experience for every guest.

Responsibilities

Hospitality

• Contributes to a culture of hospitality by building genuine connections with both guests and teammates every shift.
• Greets, engages, and connects with guests to create a positive and memorable experience
• Actively learns the menu and ingredients to confidently recommend the right items and E&E options to meet each guest’s needs.
• Demonstrates a true “guest comes first” mindset when engaging with guests, answering questions, and adhering to product standards.

Contributes to Results

• Consistently follows key processes and operational standards to deliver brand excellence on every shift.
• Takes ownership of doing things the right way and holds themselves accountable for great performance.
• Follows direction from shift leaders and asks questions to ensure tasks and processes are completed correctly.
• Supports cost control by helping manage product usage and staying focused and productive to optimize labor.
• Contributes to a winning team culture by modeling an “I’m the hardest worker in the room” attitude.

Self-Development & Self-Management

• Is excited to learn, grow, and develop new skills.
• Welcomes recognition, coaching, and constructive feedback—and uses it as motivation to improve.
• Demonstrates reliability by managing time responsibly, requesting time off in advance through the scheduling app, and minimizing last-minute changes.
• Arrives on time, ready to bring energy, teamwork, and a positive attitude to every shift.

Company Introduction

Smoothie King has grown to include over 1,100 units operating in 33 states, the Caymans, Trinidad, and the Republic of Korea.

What makes Smoothie King so successful? A genuine commitment to helping people live healthier lives through nutrition. It’s been more than 40 years since

Steve invented the nutritious and delicious drink now known as a smoothie. In that time, Smoothie King has expanded its menu to include a wide selection of healthy snacks and high-quality nutritional products.

They’re not just good; they’re good for you.