Team Member

Summerwood Corporation; Lebanon (Lebanon County); On-site; USD 17,000 - 22,000; Full time

Job summary

Summerwood Corporation in Lebanon, PA is seeking a friendly, reliable team member to greet customers with a smile, maintain a clean environment, and follow all company procedures and standards.

You will work with peers as part of a team, assist in training new employees, demonstrate initiative, and ensure on-time attendance. A positive attitude and willingness to adapt to changes are essential to success in this role.

Responsibilities

• Presents a neat, clean appearance in company uniform.
• Greets each customer with a smile and a welcoming word.
• Maintains a clean and safe environment for customers.
• Follows all company procedures and standards.
• Works as part of a team and assists peers when needed.
• Demonstrates a positive attitude with co‑workers.
• Helps new employees through training and orientation.
• Supports training of others with patience and understanding.
• Keeps coworkers informed about activities and tasks.
• Is personally reliable and maintains attendance.
• Reports on time according to posted schedule, in uniform.
• Provides notice when unable to attend work and writes excuses as required.
• Uses approved time‑keeping system accurately.
• Cooperates with management and remains flexible and dependable.
• Demonstrates positivity with management and adapts to changes.
• Accepts procedural changes without loss of effectiveness.
• Alerts management to station needs and potential issues.
• Anticipates problems and communicates with management.
• Follows through on commitments and shows initiative.
• Maintains a sense of urgency to please customers.
• Efficiently multitasks and completes tasks once begun.
• Suggests ideas to improve procedures and solve problems.

Job description

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards
• Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
• Demonstrates a positive and enthusiastic attitude with co‑workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Attendance – is personally reliable
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time‑keeping system
• Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made
• Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.