Team Member

Summerwood Corporation; Bethlehem (Northampton County); On-site; USD 30,000 - 40,000; Full time

Job summary

Summerwood Corporation in Northampton County, Bethlehem, is seeking an individual to deliver exceptional customer service. The role requires a neat appearance and a friendly demeanor, ensuring a welcoming environment for all customers.

Key responsibilities include assisting customers while maintaining cleanliness and safety. The ideal candidate will exhibit a positive attitude, reliability, and teamwork, with the ability to train new employees. Join a supportive team that values customer satisfaction.

Qualifications

• Ability to maintain a clean and safe environment.
• Demonstrates patience and understanding in training others.
• Reliability in attendance and punctuality.

Responsibilities

• Greet customers warmly and maintain a clean workplace.
• Work cooperatively with team members and management.
• Provide training and orientation to new employees.

Skills

Customer service skills

Teamwork

Positive attitude

Flexibility

Time management

Job description

Responsibilities

• Presents a neat, clean appearance, in company uniform
• Greets each customer they encounter with a smile and a word of welcome or departure
• Maintains a clean and safe environment for customers
• Serves customers according to all company procedures and standards
• Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
• Demonstrates a positive and enthusiastic attitude with co‑workers
• Helps new employees through training and orientation
• Demonstrates patience and understanding when training others
• Keeps other employees informed about what he/she is doing
• Attendance – is personally reliable
• Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
• Provides appropriate notice when unable to be at work
• Provides written notice for being late or absent as required
• Understands and uses approved time‑keeping system
• Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
• Demonstrates a positive and enthusiastic attitude with management
• Adjusts positively to requests for change from managers
• Accepts procedural changes positively and without loss of effectiveness
• Alerts management to station needs
• Anticipates problems and brings them to management’s attention
• Follows through with all commitments made
• Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
• Helps others when needed without being asked
• Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
• Is effective working on more than one task at a time
• Finishes tasks completely once begun
• Suggests ideas for solving problems, improving procedures, etc.