Team Member

Steak 'n Shake Grand Rapids; Grand Rapids (MI); On-site; USD 13,776,000 - 23,419,200; Full time

Benefits offered by this job

Flexible Scheduling

Meal Discounts

Employee Assistance Program

Paid Training

Discount Program

Associate Emergency Foundation

Next Day Pay

Job summary

Steak ’n Shake Grand Rapids is seeking a Team Member to provide warm, efficient service, take orders, and help create a positive dining experience for every guest.

You’ll join a team that values reliability, teamwork, and strong guest relations, while adhering to food safety and cleanliness standards. Compensation includes up to $17 per hour with perks like flexible scheduling and meal discounts.

Qualifications

• Must be able to stand for extended periods.
• Able to lift up to 50 lbs regularly.
• Flexible schedule availability.
• Excellent communication and a friendly demeanor.

Responsibilities

• Greet every guest with a smile and warm welcome.
• Take orders accurately and efficiently, including kiosk assistance.
• Work with the team to keep service fast and friendly.
• Follow brand standards for cleanliness, safety, and appearance.
• Represent Steak ’n Shake and uphold its values.

Skills

Customer service

Positive attitude

Reliability

Team player

Job description

Team Member – Steak ’n Shake - Paying up to $17 per hour!

At Steak ’n Shake, we don’t just compete on pay —we lead the market.We are aMaximum Wage Employer, paying thehighest hourly rates within 25 milesof our restaurants - plus unique bonus pay options!

On top of paying up to $17 per hour we offer unique perks like:

More Than Just a Paycheck

We combine top-of-market wages with benefits that support you and your family — now and long term.

• Flexible Scheduling
• Meal Discounts
• Employee Assistance Program
• Paid Training
• Discount Program
• Associate Emergency Foundation
• Next Day Pay – receive up to 50% of your prior day’s earned wages

*Benefits are subject to service and/or ACA eligibility requirements

What You’ll Do

• Greet every guest with a genuine smile
• Create and maintain friendly eye contact
• Speak with enthusiasm and warmth
• Build real connections with guests to make them feel valued
• Represent and uphold the vision and values of Steak ’n Shake
• Take orders accurately and efficiently (including kiosk assistance)
• Work well with your team to keep service fast and friendly
• Stay adaptable, dependable, and focused during busy shifts
• Follow all brand standards for food safety, cleanliness, and dress code

What We’re Looking For

• Ability to stand for extended periods
• Ability to lift and carry up to 50 lbs regularly
• Strong customer service skills - Positive, cheerful attitude
• Consistency and reliability—you show up ready to work every shift
• Detail-oriented, multitasker, team oriented
• Flexible schedule availability

You can work anywhere - but not anywhere will offer more than Steak ’n Shake.

Apply Today

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Compensation: To be discussed