Team Member

Golden-Bear; Forktown (TN); On-site; USD 25,000 - 32,000; Full time

Job summary

Golden-Bear is seeking a customer-focused Team Member to assist shoppers with product selection while ensuring responsible alcohol service and policy compliance. You will process sales, check IDs for legal age, stock shelves, and maintain an inviting store environment.

Ideal candidates demonstrate strong communication, accuracy in cash handling, and a team-oriented attitude to support daily operations and promotions.

Qualifications

• Excellent customer service skills and a professional demeanor.
• Strong attention to detail and accuracy in transactions and ID checks.
• Ability to work well in a team and follow store policies.

Responsibilities

• Greet customers promptly and provide friendly, knowledgeable assistance.
• Check identification to ensure legal compliance for alcohol and tobacco sales.
• Operate the POS system to process sales, refunds, and voids accurately.
• Maintain product knowledge of liquor categories to make recommendations.
• Receive, stock, and rotate inventory for freshness and display.
• Keep the store clean, organized, and well-presented at all times.
• Assist in creating product displays and promotional signage.
• Monitor for theft or suspicious activity and report concerns to management.
• Follow cash-handling, safety, and compliance policies.
• Support team members and management with additional store duties as needed.

Skills

Customer service

Attention to detail

Professional attitude

Team player

Cash handling

Education

High school diploma

Tools

POS system

Job description

We are seeking a motivated, responsible, and customer-focused Team Member to join our liquor store team. The ideal candidate will assist customers in selecting products, ensure compliance with state alcohol laws, maintain store cleanliness, and support smooth day-to-day operations. This position requires excellent customer service skills, attention to detail, and a professional attitude.

Key Responsibilities:

• Greet customers promptly and provide friendly, knowledgeable assistance.
• Check identification to ensure legal compliance for alcohol and tobacco sales.
• Operate the POS system accurately to process sales, refunds, and voids.
• Maintain product knowledge of wine, spirits, and beer to make recommendations.
• Receive, stock, and rotate inventory to ensure freshness and proper display.
• Keep store clean, organized, and well-presented at all times.
• Assist in creating product displays and promotional signage.
• Monitor for theft or suspicious activity and report concerns to management.
• Follow all cash-handling, safety, and compliance policies.
• Support team members and management with additional store duties as needed.