Team Member

Hunter Super Techs - TurnPoint; City of Auburn (NY); On-site; USD 21,000 - 25,000; Full time

Job summary

Pizza Hut Team Member position entails delivering fast, friendly service and ensuring guest satisfaction at every touchpoint. You will follow brand standards, complete mandatory training, assist with food prep and sidework, and always put the customer first.

You report to the management team and contribute to a positive restaurant culture while upholding safety, cleanliness, and service quality expectations across shifts.

Qualifications

• Follows all Position Specific Training Processes
• Promotes Positive Restaurant Culture
• Delivers high customer satisfaction
• Adheres to Employee Handbook and Policies

Responsibilities

• Provide excellent customer service on telephone calls
• Assist with Food Preparation and Ready for Customer Practices
• Complete cleaning duties and sidework daily
• Maintain professional image and ethical conduct as a representative of the brand

Skills

Customer service

Telephone skills

Teamwork

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)