Team Member

Hunter Super Techs - TurnPoint; Worcester (MA); On-site; USD 19,000 - 26,000; Full time

Job summary

Pizza Hut in Worcester, MA is seeking a Team Member to support daily restaurant operations, greet guests, take orders, and contribute to a positive guest experience.

You will follow Shoulder 2 Shoulder training, learn your position, uphold brand standards, handle cash controls, and participate in cleaning and side work as part of a collaborative team.

Qualifications

• Provides excellent customer service with a positive attitude.
• Works well in a team and supports coworkers.
• Handles guest phone calls and orders with courtesy and accuracy.

Responsibilities

• Greet guests and take orders, including over the phone.
• Prepare food and beverages per brand standards.
• Deliver fast service with a smile and ensure guest satisfaction.
• Maintain clean and organized work area, complete side work daily.

Skills

Customer service

Teamwork

Phone handling

Cash handling

Job description

Position: Pizza Hut Team MemberJob Summary:Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty –Learn Your Position Inside and Out and Own the Guest Experience EverydayPay Rate(If Applicable):Duties/ResponsibilitiesFollows all Position Specific Training Processes Listed on Shoulder 2 Shoulder TrainingAlways Puts Customer Needs FirstPromote Positive Restaurant Culture (Live Life Unboxed!)Delivers on Pizza Hut Service Principals(Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)Deliver High Customer Satisfaction ResultsFollow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes(Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)Completes Cleaning Duties and Sidework DailyProvides Excellent Customer Service on Telephone CallsCleans and Washes DishesAssist with Food Preparation and Ready 4 Customer PracticesAdheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLCExhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and VisionOther Duties as AssignedTraining/Requirements.Be A Customer Maniac! – Role SpecificPassion for Customer Service(Shoulder 2 Shoulder and Learning Zone Courses Completed)