Team Member

Summerwood Corporation

Dover (DE)

On-site

USD 17,000 - 22,000

Full time

14 days+

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Qualifications

No formal qualifications required beyond customer service mindset.

Responsibilities

Presents a neat appearance, in company uniform.
Greets customers with a smile and a welcoming word.
Maintains a clean and safe environment for customers.
Provides service to customers according to company procedures and standards.
Works with peers as a team and helps others as needed.
Shows a positive, enthusiastic attitude with coworkers.
Assists new employees with training and orientation.
Shows patience and understanding when training others.
Keeps coworkers informed about tasks and progress.
Maintains reliable attendance and punctuality.
Reads the posted schedule and reports on time, in uniform.
Provides notice when unable to work.
Provides written notice for lateness or absence as required.
Uses the approved time-keeping system.
Cooperates with management, stays flexible and dependable.
Shows a positive attitude toward management.
Adapts positively to changes requested by managers.
Accepts changes without loss of effectiveness.
Alerts management to station needs.
Anticipates problems and informs management.
Follows through on all commitments.
Takes initiative, stays energetic, and proactive.
Helps others when needed without prompting.
Shows urgency when serving customers.
Effectively handles multiple tasks at once.
Completes tasks fully before moving on.
Suggests ideas to solve problems and improve procedures.

Job description

Responsibilities

Presents a neat, clean appearance, in company uniform
Greets each customer they encounter with a smile and a word of welcome or departure
Maintains a clean and safe environment for customers
Serves customers according to all company procedures and standards
Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand
Demonstrates a positive and enthusiastic attitude with co‑workers
Helps new employees through training and orientation
Demonstrates patience and understanding when training others
Keeps other employees informed about what he/she is doing
Attendance – is personally reliable
Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks
Provides appropriate notice when unable to be at work
Provides written notice for being late or absent as required
Understands and uses approved time‑keeping system
Cooperation with Management – is open and receptive to requests, demonstrates flexibility and dependability
Demonstrates a positive and enthusiastic attitude with management
Adjusts positively to requests for change from managers
Accepts procedural changes positively and without loss of effectiveness
Alerts management to station needs
Anticipates problems and brings them to management’s attention
Follows through with all commitments made
Initiative and Energy – takes action without being told, goes beyond what is simply required, maintains a high activity level
Helps others when needed without being asked
Demonstrates a sense of urgency on the job, especially when it relates to pleasing the customer
Is effective working on more than one task at a time
Finishes tasks completely once begun
Suggests ideas for solving problems, improving procedures, etc.