Team Member

Take 5 Car Wash; Cordova (AK); On-site; USD 20,664 - 27,552; Full time

Job summary

Take 5 Car Wash in Cordova is seeking team members who excel in customer service and sales support. This role involves assisting customers, managing memberships, and maintaining the cleanliness of the wash station. You’ll follow safety procedures, communicate effectively with others, and ensure a positive experience that encourages customer feedback. If you're ready to contribute to a positive work environment in a growing organization, we want to hear from you!

Responsibilities

• Provide excellent customer service with a friendly attitude.
• Support sales and membership growth through consistent processes.
• Follow safety procedures and maintain a clean wash area.
• Engage with customers to ensure a positive experience.
• Perform opening and closing duties for smooth operations.

Job description

Key Responsibilities

Welcome Station and Sales Performance

• Provide excellent customer service with a friendly and professional attitude.
• Support sales and membership growth through consistent processes and knowledgeable guidance.
• Assist with member sign-ups, changes, and account management.
• Follow company policies related to pricing and discounts.

Wash Station Service

• Follow safety procedures and maintain a clean, organized wash area.
• Assist with vehicle preparation, including identifying preexisting conditions.
• Operate wash equipment safely and efficiently.
• Communicate effectively with team members and management regarding operational issues.

Convenience Station

• Engage with customers professionally to ensure a positive experience and encourage Google reviews.
• Manage member accounts, including cancellations, plan changes, and overall member experience (CX).
• Stock and organize detail centers to maintain accessibility and inventory accuracy.
• Empty trash cans regularly and maintain clean work areas.
• Maintain vacuum stations by checking for clogs and emptying canisters.
• Perform general site upkeep, including trash pickup, weed removal, and other maintenance tasks to ensure a clean and safe environment.

General Duties

• Maintain professional conduct and adhere to uniform standards at all times.
• Perform opening and closing duties to ensure smooth operations.
• Clean and maintain the tunnel to ensure safety and operational efficiency.
• Prepare towels and other necessary materials to support daily operations.

If you’re ready to take the wheel and drive performance across a growing territory, we want to hear from you.