Team Member

America's Pizza Company, LLC; City of Albany (NY); On-site; USD 25,000 - 38,000; Full time

Job summary

Pizza Hut Team Member in Albany, NY is seeking an enthusiastic individual to learn their position inside and out and to own the guest experience every day. This role emphasizes delivering friendly service, following training processes, and upholding brand standards.

You will assist with food preparation, maintain cleanliness, and support the team to ensure high customer satisfaction in a fast-paced restaurant environment.

Qualifications

• Customer service passion required.
• Role-specific training completed.
• Shoulder 2 Shoulder and Learning Zone Courses Completed.

Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always puts customer needs first
• Promote positive restaurant culture and brand standards
• Delivers on Pizza Hut service principles and standards
• Completes cleaning duties and sidework daily
• Provides excellent customer service on person-to-person and telephone interactions

Skills

Customer service

Team player

Job description

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Position: Pizza Hut Team Member

Job Summary

Reports to Restaurant General Manager, Assistant Restaurant General Manager, KHM on Duty -

Learn Your Position Inside and Out and Own the Guest Experience Everyday

Pay Rate(If Applicable)

Duties/Responsibilities

• Follows all Position Specific Training Processes Listed on Shoulder 2 Shoulder Training
• Always Puts Customer Needs First
• Promote Positive Restaurant Culture (Live Life Unboxed!)
• Delivers on Pizza Hut Service Principals
• (Deliver it Fast, Make Food We are Proud to Service, Service with a Smile)
• Deliver High Customer Satisfaction Results
• Follow All Tasty Hut, LLC and Pizza Hut Brand Standards and Processes
• (Food, Restaurant and Driver Safety, CHAMPS, Brand Standards, FSSC, CORE)
• Completes Cleaning Duties and Sidework Daily
• Provides Excellent Customer Service on Telephone Calls
• Cleans and Washes Dishes
• Assist with Food Preparation and Ready 4 Customer Practices
• Adheres to Employee Handbook and Policies (Cash Controls, Anti-Harassment, etc.)
• Maintains Professional Image and Highly Ethical Conduct as Representative of Tasty Hut, LLC
• Exhibits Tasty Hut, LLC Core Values and Work Daily to Fulfill Mission and Vision
• Other Duties as Assigned

Training/Requirements.

• Be A Customer Maniac! - Role Specific
• Passion for Customer Service
• (Shoulder 2 Shoulder and Learning Zone Courses Completed)