Team Member

Ben & Jerrys CT/RI/NJ; Canton (CT); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Promotion from within

Flexible scheduling

Ability to lift up to 30 lbs

Job summary

Ben & Jerry's in Canton, CT is seeking a Team Member to help create a welcoming guest experience. You will scoop ice cream, operate the register, and keep the shop clean and organized while delivering friendly, efficient service.

You'll join a fast-paced, fun environment with room to grow from within, flexible scheduling, and the chance to learn every part of the shop—from scooping to cash handling—and to contribute to a positive team culture.

Qualifications

• Must have a positive, people-first attitude.
• Dependable work habits with punctuality.
• Ability to work in a fast-paced environment.
• Flexible availability including days, nights, weekends, and holidays.

Responsibilities

• Serve ice cream, shakes, and treats with speed and a friendly attitude.
• Operate the register, handle cash accurately, and keep lines moving.
• Keep the shop clean, stocked, and organized for a welcoming space.
• Bring positive energy to each shift and support teammates.
• Follow food safety and cleanliness standards to keep guests safe.

Skills

Positive attitude

Dependable

Fast-paced environment

Flexible availability

Job description

Team Member

Company Overview

Ben & Jerry's Scoop Shops are all about more than ice cream. We create a fun, welcoming place where people can relax, connect, and enjoy great treats served by a friendly, upbeat team.

Our shops are built on community, positivity, and good vibes. We believe in promoting from within, supporting our crew, and making every shift a place where you can be yourself and feel good about the work you do.

The Opportunity

As a Team Member at Ben & Jerry's, you are the face of the shop and the person who turns a quick ice cream stop into a great experience. You will learn every part of the shop, from scooping to register to keeping the place running smoothly behind the scenes.

This role is a great fit if you like staying busy, enjoy talking with people, and want a job where you can grow into more responsibility over time while working in a fun, laid-back environment.

What You'll Do

• Serve ice cream, shakes, and other treats with speed, accuracy, and a friendly attitude.
• Operate the register, handle cash and payments accurately, and keep lines moving smoothly.
• Keep the shop clean, stocked, and organized so every guest walks into a fresh, welcoming space.
• Bring positive energy to each shift, especially during busy rushes, and support your teammates.
• Follow food safety and cleanliness standards to keep guests and coworkers safe.

What Success Looks Like

• Within your first months, you can confidently run both the scoop counter and register during busy periods while maintaining great guest service.
• You consistently receive positive feedback from guests and teammates for your attitude, reliability, and friendliness.
• The shop stays clean, stocked, and ready throughout your shifts, with checklists completed on time.
• You become a go-to team member your shift leads can count on to show up prepared and help newer employees learn the ropes.

What We're Looking For

• A positive, people-first attitude and genuine enjoyment in talking with guests.
• Dependable work habits, including arriving on time and ready to work each shift.
• Comfort working in a fast-paced environment and staying calm and friendly during rushes.
• Flexible availability, including a mix of days, nights, weekends, and holidays as needed.

Compensation and Benefits

• $19–$24 per hour (minimum wage plus tips)
• Fun, laid-back team environment with room to grow and promotion opportunities from within
• Flexible scheduling
• Ability to work full shifts on your feet and lift up to 30 lbs