Team Member

Chick-fil-A Western Center Blvd; Algoma (WI); On-site; USD 17,000 - 22,000; Part time

Job summary

A&W is seeking a Team Member to deliver engaging, prompt service and quality food and beverages in a clean, comfortable setting. You’ll follow health and sanitation guidelines, restock products, and maintain a welcoming dining area while collaborating with Team Members.

No prior experience is required; the role emphasizes strong interpersonal skills, effective communication, and the ability to learn quickly in a fast-paced environment.

Qualifications

• No formal experience required.
• Strong interpersonal skills are essential.
• Clear verbal and written communication abilities.
• Ability to learn new concepts and procedures quickly.
• Ability to work effectively in a team environment.
• Develop and maintain positive working relationships with Team Members.

Responsibilities

• Provide engaging, prompt service to guests.
• Adhere to all recipe and presentation standards for food and beverages.
• Maintain a clean, welcoming environment and stock supplies.
• Resolve guest concerns promptly and follow up to ensure satisfaction.
• Keep workstation organized and complete cleaning and maintenance tasks.
• Uphold uniform and hygiene standards and attend on-time for shifts.

Skills

Interpersonal skills

Communication

Teamwork

Learn quickly

Guest service orientation

Job description

Summary

Contributes to A&W® success by providing engaging, prompt service to all guests while serving quality food and beverages in a clean and comfortable environment.

Requirements/Responsibilities Summary of Key Responsibilities for a Team Member (include but are not limited to the following):

• Makes decisions based on a guest-comes-first attitude.
• Provides quality food and beverages consistently by adhering to all recipe and presentation standards. Follows health, safety and sanitation guides for all products.
• Provides a clean and welcoming environment. Ensures products are stocked. Maintains restaurant cleanliness including exterior, restrooms, and dining and counter areas.
• Takes appropriate and immediate action to resolve guest complaints. Follows up to ensure satisfaction.
• Maintains a clean and organized workstation and accurately completes duties on cleaning and maintenance checklists.
• Maintains regular and consistent attendance and punctuality. Adheres to Uniform Guidelines and complies with appearance and hygiene standards.
• Supports company sales events and promotions. Offers additional menu items to guests. Remains up-to-date with product knowledge and company communications.
• Ensures the safety of guests and Team Members by following A&W® policies and procedures, including those for cash handling and safety and security.
• Maintains positive relationships with Team Members and embraces diversity. Works with Team Members to deliver engaging guest service and complete operational tasks.
• Respects management’s authority and completes other duties as assigned.

Summary Of Qualifications

No experience necessary

Required Knowledge, Skills, And Abilities

• Strong interpersonal skills
• Effectively communicate, orally and in writing with Team Members and guests
• Learn new concepts and procedures quickly
• Work in a team environment
• Develop and maintain effective working relationships with Team Members

Physical Requirements

• Able to lift up to 40 pounds.
• Must be able to stand and exert fast-paced mobility for periods up to 4 (four) hours in length.