Team Manager: Lead Shifts, Coach & Delight Guests

Panera; Matteson (IL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Paid vacation and holidays

Health insurance & 401(k)

Job summary

Panera is seeking a Team Manager to join the bakery-café leadership team. You will help run great shifts, support team development, and uphold Panera’s high standards for guest experience and food safety.

You will lead, coach, and motivate staff to meet sales, speed, order accuracy, and guest service goals, participate in interviews, and contribute to building a culture of warmth, belonging, and trust.

Qualifications

• Minimum restaurant management experience preferred.
• ServSafe certification or ability to obtain certification is required.

Responsibilities

• Ensure guests are delighted with food, service, and staff.
• Build engaging relationships to drive loyalty.
• Lead, manage and develop team members, coaching to exceed goals in sales and guest experience.
• Participate in interviewing and selection processes.
• Train the team in food safety standards and maintain them.
• Foster a culture of warmth, belonging, growth, and trust.

Skills

Team Management

Guest experience

Staff coaching

Interviewing

Food safety

Job description

Panera is seeking a Team Manager to join the bakery-café leadership team. You will help run great shifts, support team development, and uphold Panera’s high standards for guest experience and food safety.

You will lead, coach, and motivate staff to meet sales, speed, order accuracy, and guest service goals, participate in interviews, and contribute to building a culture of warmth, belonging, and trust.