Team Manager: Lead Growth & Guest Experience

Panera LLC; Okemos (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonus

Free meals

Career growth

Paid vacation

Insurance + 401k

Job summary

Panera LLC is seeking a Team Manager for our Panera Cafe in Okemos, MI. You will lead a busy bakery-cafe shift, develop team members, and ensure consistent guest satisfaction while upholding Panera’s culture.

The role emphasizes owning shifts, coaching staff, and delivering excellent customer experiences in a fast-paced hospitality environment. Join a team that values warmth, belonging, and growth.

Qualifications

• Proven ability to direct, motivate, coach, and develop others in a fast-paced environment.
• Demonstrated ability to run great shifts.
• 1+ year restaurant management experience preferred.
• ServSafe certification (or able to pass).
• At least 18 years of age.
• Must submit to a background check.

Responsibilities

• Build our culture of Warmth, Belonging, Growth, and Trust: be an ambassador of our Guiding Values and Behaviors.
• Ensure extraordinary guest experiences: delight customers with quality food, service, staff, and safety measures; build relationships for loyalty.
• Coach and develop your team: hire/onboard, provide ongoing training and constructive feedback, and keep the team energized.

Skills

Leadership

Team management

Customer service

Communication

Education

ServSafe certification

Job description

Panera LLC is seeking a Team Manager for our Panera Cafe in Okemos, MI. You will lead a busy bakery-cafe shift, develop team members, and ensure consistent guest satisfaction while upholding Panera’s culture.

The role emphasizes owning shifts, coaching staff, and delivering excellent customer experiences in a fast-paced hospitality environment. Join a team that values warmth, belonging, and growth.