Team Manager: Lead Guest Experience & Growth

Panera LLC; Matteson (IL); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free on-shift meals

Medical, dental, vision

401(k) with match

Career advancement

Tuition discounts

Team member assistance program

Job summary

Panera LLC in Matteson, IL seeks a Team Manager to lead shifts, develop staff, and uphold high guest experience standards. You will coach and motivate teams to exceed sales, speed and accuracy goals, and participate in hiring and training processes.

The role requires flexible hours, including nights and weekends, with a path toward leadership growth and a supportive bakery-cafe culture that values warmth and teamwork.

Qualifications

• Minimum age 18+
• 1+ years restaurant management experience preferred
• ServSafe certification or ability to achieve certification
• Flexible hours including nights and weekends in a fast-paced environment

Responsibilities

• Ensure guests are delighted with food, service, and staff
• Build engaging relationships to foster loyalty
• Lead, manage and develop team members through coaching and motivation
• Participate in interviewing and selection
• Train team in food safety standards
• Contribute to a culture of warmth, belonging, growth, and trust

Skills

Restaurant management

Team leadership

Guest service

Coaching

Job description

Panera LLC in Matteson, IL seeks a Team Manager to lead shifts, develop staff, and uphold high guest experience standards. You will coach and motivate teams to exceed sales, speed and accuracy goals, and participate in hiring and training processes.

The role requires flexible hours, including nights and weekends, with a path toward leadership growth and a supportive bakery-cafe culture that values warmth and teamwork.