Team Manager: Lead, Develop & Delight Guests

Panera LLC; Durham (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Quarterly bonuses

Free meals on shift

Paid vacation

Health, dental, vision, life ins.

401(k) with match

Tuition discounts

Career advancement

Team member assistance

Job summary

Panera LLC in Durham, NC is seeking a Team Manager to lead daily shifts, develop staff, and uphold high standards of guest experience. You will drive performance, coach teammates, and contribute to a welcoming bakery-cafe culture.

This role requires flexibility for nights and weekends, with opportunities for growth, bonuses, and comprehensive benefits. Join a team that values warmth, belonging, and community impact.

Qualifications

• Minimum age of 18 years.
• 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts in a fast-paced environment.
• ServSafe certification (or ability to obtain).
• Flexible hours including nights and weekends.

Responsibilities

• Ensure guests are delighted with food, service, and staff.
• Build engaging relationships that drive loyalty.
• Lead, manage and develop team members through coaching and motivation to exceed sales, speed, accuracy, and guest experience goals.
• Participate in interviewing and selection processes.
• Train team in food safety standards and ensure compliance.
• Help build a culture of warmth, belonging, growth, and trust.

Skills

Leadership

Team management

Coaching

Customer service

Tools

ServSafe Certification

Job description

Panera LLC in Durham, NC is seeking a Team Manager to lead daily shifts, develop staff, and uphold high standards of guest experience. You will drive performance, coach teammates, and contribute to a welcoming bakery-cafe culture.

This role requires flexibility for nights and weekends, with opportunities for growth, bonuses, and comprehensive benefits. Join a team that values warmth, belonging, and community impact.