Bakery-Café Team Leader: Delight Guests & Grow Your Team

Panera LLC; Charlotte (NC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay & bonuses

Free on-shift meals

Paid vacation & holidays

Health, dental, vision, life insurance

401(k) with match

Career advancement

Tuition discounts

Team member perks

Assistance program

More benefits

Job summary

Panera LLC in Charlotte, NC is seeking a Team Manager to lead shifts, coach employees, and maintain exceptional guest experiences. You will help drive sales, ensure food safety standards, and foster a positive team culture in a fast-paced bakery-café environment.

The role requires strong leadership, interview and training abilities, and a commitment to Panera’s service standards. Flexible hours including nights and weekends are expected, with background checks required for offers.

Qualifications

• 1+ years of restaurant management experience preferred.
• ServSafe certification or ability to obtain certification.
• Strong leadership and communication skills.

Responsibilities

• Lead shifts and manage restaurant staff to ensure smooth operations.
• Coach, motivate and develop team members to meet sales, speed, and accuracy targets.
• Oversee guest experience and ensure quality of food and service.

Skills

Leadership

Team coaching

Guest service

Interviewing

Food safety

Job description

Panera LLC in Charlotte, NC is seeking a Team Manager to lead shifts, coach employees, and maintain exceptional guest experiences. You will help drive sales, ensure food safety standards, and foster a positive team culture in a fast-paced bakery-café environment.

The role requires strong leadership, interview and training abilities, and a commitment to Panera’s service standards. Flexible hours including nights and weekends are expected, with background checks required for offers.