Team Manager, Enhanced Family Help for Complex Needs

Norfolk County Council; United States; Hybrid; USD 59,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Health and wellbeing services

Hybrid working options

Job summary

Norfolk County Council is seeking an experienced Team Manager to lead the West and Breckland Enhanced Family Help Team. You will provide operational leadership to a multidisciplinary team delivering home-based support and safeguarding for 0–17s and their families.

You will oversee casework, support supervision, and drive timely, child‑centred practice. The role requires a recognised social work qualification, SW England registration, frontline management experience and extensive work with

Qualifications

• Recognised social work qualification.
• Registration with Social Work England.
• Frontline management experience in children's services.
• Extensive experience working with children and families.

Responsibilities

• Provide clear operational leadership to the Enhanced Family Help Team.
• Allocate and authorise work while overseeing open cases and risk discussions.
• Lead Team Around the Family supervision and multidisciplinary planning.
• Monitor performance through audits and dashboards to ensure high-quality practice.

Skills

Leadership

Team leadership

Communication

Decision making

Collaboration

Education

Qualified Social Worker

Social Work England registration

Job description

Norfolk County Council is seeking an experienced Team Manager to lead the West and Breckland Enhanced Family Help Team. You will provide operational leadership to a multidisciplinary team delivering home-based support and safeguarding for 0–17s and their families.

You will oversee casework, support supervision, and drive timely, child‑centred practice. The role requires a recognised social work qualification, SW England registration, frontline management experience and extensive work with