Team Loan Officer

SFMC Home Lending; Fort Worth (TX); On-site; USD 75,000 - 120,000; Full time

Job summary

SFMC Home Lending in Fort Worth, TX seeks an experienced mortgage professional to manage loan applications, document preparation, and client communication through all loan stages. The role emphasizes accuracy, compliance, and timely collaboration with processing teams.

Ideal candidates will have 5+ years in mortgage, a solid understanding of FHA, Conventional, VA and USDA products, and hold an active NMLS license. High attention to detail and CRM proficiency are required.

Qualifications

• 5+ years of mortgage experience across all loan-process stages.
• Thorough knowledge of FHA, Conventional, VA and USDA products.
• NMLS License is required.

Responsibilities

• Complete initial loan applications and checklists.
• Request documents and follow up as needed.
• Calculate income to validate data.
• Run AUS and review findings.
• Secure a locked rate for clients.
• Prepare prequalification letters and initial disclosures.
• Review loan docs for submission to Processing.
• Be the primary contact for phone communications.
• Manage CRM with follow-ups on warm leads and loans.
• Oversee pipeline reviews and status calls.

Skills

Strong communication

Problem-solving

Attention to detail

Process adherence

Multitasking

Independent work

MS Office

CRM proficiency

Sales aptitude

Education

High School diploma

Bachelor's degree (plus)

Tools

MS Office

CRM software

Job description

Essential Duties and Responsibilities:

• Completing a quality, initial loan application and all applicable checklists.


• Requesting required documents, including follow up if needed.


• Calculating income in order to validate data.


• Running AUS and reviewing findings.


• Securing a locked interest rate as quoted to the client.


• Preparing and sending prequalification letters.


• Preparing the initial disclosure package.


• Reviewing and preparing loan documents for submission to Processing.


• Primary point of contact for phone calls.


• Managing the CRM, including follow-ups with warm leads and closed loans.


• Pipeline management, including scheduled pipeline reviews, daily tracking and weekly status calls to customers.


• Addressing any resulting issues during the process that potentially jeopardize the loan approval.


• Utilization of designated Sales tools and reporting methods.

Education and/or Work Experience Requirements:

• 5+ years of mortgage experience, including all areas of the loan process, as well as a thorough knowledge of FHA, Conventional, VA and USDA product financing.


• High School diploma or equivalent; Bachelor's degree is a plus


• NMLS License required

Skills:

• Strong written and verbal communication skills with the ability to communicate effectively with a diversity of audiences.


• Demonstrated problem-solving ability and conflict resolution skills.


• Must have attention to detail and customer service focus.


• Ability to adhere to established processes and checklists.


• Flexibility and adaptability in a fluid and rapidly changing environment.


• Self-motivated with the ability to work independently with minimal supervision.


• Ability to manage multiple priorities in a fast-paced, dynamic environment with strict time requirements.


• Proficient with MS Office, with a knowledge of industry automation and software.


• High level of integrity, ethics, discretion and professionalism in handling confidential and sensitive information.


• Sales aptitude is a plus.