Team Leader - Trauma-Informed Care

KVC Health Systems, Inc.; Kansas City (KS); Hybrid; USD 52,000 - 68,000; Full time

Job summary

KVC Health Systems, Inc. in Kansas City, KS is seeking a Team Supervisor to provide daily leadership for a direct care team in a trauma-informed residential setting. You will ensure a safe, structured environment and guide staff to meet treatment goals.

The role emphasizes mentorship, scheduling, documentation, and crisis response, with opportunities for professional growth in a collaborative, accountability-driven culture.

Qualifications

• High School Diploma required.
• Bachelor's degree in Psychology, Sociology, Social Work, Human Services, Education, Criminal Justice, Criminology, or related field preferred.
• Two+ years of direct care experience in a residential or psychiatric setting.
• Two+ years of management experience.
• Equivalent combination of education, management, and direct care experience acceptable.
• Valid driver's license and proof of auto insurance required.
• Proficiency with Microsoft Word, Excel, and Outlook required.

Responsibilities

• Lead, coach, and support direct care staff during each shift.
• Promote a physically and emotionally safe, trauma-informed environment.
• Conduct team huddles and shift turnovers to communicate client needs and treatment goals.
• Mentor employees through observation, feedback, and ongoing training.
• Manage scheduling, staffing, time approvals, performance evaluations, and accountability.
• Ensure timely, accurate documentation and compliance with policies.
• Monitor client safety, treatment engagement, and program quality.
• Coordinate staffing based on program needs during shifts.
• Provide leadership during crisis intervention and emergency situations.
• Foster a culture of respect, integrity, teamwork, and continuous improvement.

Skills

Leadership

Staff coaching

Communication

Crisis management

Scheduling

Trauma-informed care

Education

High School Diploma

Bachelor's degree in Psychology/Social Work/Human Services

Tools

Microsoft Word

Excel

Outlook

Job description

KVC Health Systems, Inc. in Kansas City, KS is seeking a Team Supervisor to provide daily leadership for a direct care team in a trauma-informed residential setting. You will ensure a safe, structured environment and guide staff to meet treatment goals.

The role emphasizes mentorship, scheduling, documentation, and crisis response, with opportunities for professional growth in a collaborative, accountability-driven culture.