Team Leader, Restaurant

Kerzner International; Laredo (TX, MT); On-site; USD 35,000 - 65,000; Full time

Job summary

An established industry player is seeking a dedicated Team Leader for their restaurant to create unforgettable dining experiences. This role involves leading a passionate team, ensuring exceptional service, and maintaining high food and beverage standards. As the resort prepares to open its doors, you will play a crucial role in shaping the guest experience and fostering a collaborative team environment. Join a company that values creativity, warmth, and meticulous attention to detail, and help craft memorable moments for guests in a stunning alpine setting. If you thrive in a dynamic, luxury hospitality environment, this opportunity is perfect for you.

Benefits

Paid Time Off

Complimentary Dry Cleaning for Employee Uniforms

Complimentary transportation to/from resort

Complimentary meal per shift

Subsidized housing based on availability

Discounted colleague rate for Kerzner Properties worldwide

Qualifications

• Minimum 5 years’ experience in a high-standard restaurant or catering institution.
• At least 2 years’ experience at a similar level in a luxury hotel environment.

Responsibilities

• Lead by example to create a welcoming environment for guests and employees.
• Train and develop the F&B service team to ensure high service standards.
• Ensure compliance with food and beverage policies and standards.

Skills

Customer Service

Food and Beverage Knowledge

Team Leadership

Training and Development

Food Safety Standards

Education

High School Diploma

Food Handler's Certification

Tools

Micros

Job description

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At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Amidst fragrant pines and glistening peaks, One&Only Moonlight Basin is a glamorous return to simplicity. Fill days cascading down cool waters, unearthing the magic of Yellowstone National park, skiing on world renowned slopes and retreating to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

Job Summary

The Team Leader, Restaurant is responsible for providing professional, customer-focused service to guests, ensuring their dining experience is memorable. They will work closely with the Culinary and Beverage teams to ensure One&Only service standards exceed the expectations of guests. They will work with the F&B leadership team to establish training and implement plans that will help the team exceed departmental goals.

Looking ahead to fall? Start your next chapter with us this September as we prepare to open our first U.S. ultra-luxury alpine resort. We're seeking passionate individuals committed to creating amazing experiences and everlasting memories for our guests and their fellow colleagues alike. Applications are reviewed as they come in—Apply today!

Key Duties & Responsibilities

1. Leads by example in creating an environment where all guests and employees feel welcome, comfortable, and special.
2. Proficient in the history of the specialty outlet, acting as an ambassador to it.
3. Knowledgeable of the outlet’s menus and promotional activities.
4. Personally coaches, trains, and develops the F&B service team to ensure solid food and beverage knowledge and the perfect sequence of service delivery.
5. Encourages and builds trust, respect, and cooperation among team members.
6. Ensures compliance with all food and beverage policies, standards, and procedures through hands-on training, supervision, and management.
7. Assists the restaurant management with running the restaurant operation, completing all tasks, duties, responsibilities, and projects as assigned within set timelines.
8. Ensures the smooth preparation of the restaurant side-stations, mise-en-place and table set-ups as per outlet and One&Only standards.
9. Ensures the proper appearance and grooming of assigned colleagues.
10. To ensure that all Food Safety standards are followed to the fullest.
11. Continuously collects feedback from guests and reports it back to management.
12. To assist with any other duties as required by members of the management team.

Skills, Experience, & Educational Requirements

1. At least 2 years’ experience at a similar level.
2. Minimum 5 years’ experience in a restaurant or catering institution with recognized high standards.
3. Experience in a 5-star, upmarket resort would be an advantage, but is not a requirement.
4. Prior workplace training in a luxury hotel environment.
5. Knowledge of food operations and beverage practices within the catering industry.
6. An understanding of the preparation, delivery, and services associated with the highest standards found in international hospitality environments.
7. Experience with Micros is a plus.
8. Food Handler's certification.

PTO (Paid Time Off)
Complimentary Dry Cleaning for Employee Uniforms
Complimentary transportation to/from resort
Complimentary meal per shift
Subsidized housing based on availability
Discounted colleague rate for Kerzner Properties worldwide

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.