Team Leader Patient Access, FT Rotating (56776)

El Paso Childrens Hospital Corporation; El Paso (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Healthcare benefits

Job summary

El Paso Childrens Hospital is seeking an Entry Level Patient Access Associate. Under the Patient Access Manager, you will admit, register and pre-register patients in a courteous, professional, and timely manner.

You will guide the Patient Access Associates in pre-registration, admissions, insurance verification, authorizations, pre-certification, and collection of patient payments while screening for EPCH programs.

Qualifications

• Healthcare admitting experience or related healthcare, business, or finance experience.
• High school education or GED; some college preferred.
• Bilingual English/Spanish required.

Responsibilities

• Admit, register, and pre-register patients courteously and timely.
• Provide leadership and guidance to Patient Access Associates.
• Handle insurance verification, authorizations, pre-certification, and collect payments.
• Manage daily workflow and assist with problem resolution.
• Perform duties of the Patient Access Associate as needed.

Skills

Effective communication

Medical terminology

ICD9 coding

Leadership

Prioritization

Bilingual English/Spanish

PC proficiency

Education

High school diploma or GED

Some college preferred

Tools

Microsoft Word

Microsoft Excel

Graphics software

Job description

Job Details

Level: Entry
Job Location: El Paso Childrens Hospital - El Paso, TX 79905
Position Type: Full Time
Job Shift: Rotating

Under the direction of the Patient Access Manager, admits, registers, and pre-registers patients in a courteous, professional and timely manner. Provides leadership and guidance to the Patient Access Associates to include, but not limited to, pre-registration, admissions, insurance verification, authorizations, pre-certification, collection of patient payments prior to services and financial screening for EPCH programs. Oversees the daily workflow, completion of work and provides support in problem resolution and identification. Performs the duties of the Patient Access Associate as necessary.

Qualifications

Work Experience:

• Two (2) years healthcare admitting experience or work experience in a related healthcare, business or finance position.

Education and Training:

• High school education or GED. Some college preferred.

Skills

• Effective written and verbal communication skills.
• Knowledge of medical terminology and familiarity of ICD9 coding.
• Maintaining an efficient day-to-day workflow within a constantly changing environment.
• Demonstrated ability to lead and motivate employees.
• Ability to identify priorities and perform independently due to de-centralization of admission areas.
• Ability to work with diverse personalities and conflicting requests.
• Remaining current on insurance payers and Medicare requirements for admission and ancillary services.
• Ability to work in challenging situations, i.e. interpersonal conflicts, staff shortages.
• Ability to deal tactfully with Employees, patients, visitors and the general public.
• PC experience with Microsoft word, excel and graphics.
• Bilingual English/Spanish required.