Team Leader, Metering Services

AES; Indianapolis, Northern (IN, KY); Hybrid; USD 90,000 - 110,000; Full time

Job summary

The AES Corporation is seeking a Team Leader for Metering to provide leadership, guidance, and operational oversight of metering services. You will coach team members, drive performance improvements, and implement metering standards and technologies across our field operations.

Ideal candidates have 4+ years in electric utility metering, 2+ years supervisory experience, and strong problem-solving, communication, and leadership skills. This on-site role offers growth and safety-focused culture.

Qualifications

• Must have 4+ years in electric utility metering operations.
• Must have 2+ years supervisory experience.
• Strong problem-solving and leadership abilities.
• Experience with metering installations and field activities.
• Ability to communicate effectively across all levels of the organization.

Responsibilities

• Lead, coach, and develop metering team members.
• Monitor performance and ensure alignment with goals.
• Oversee safe, efficient metering service operations.
• Train employees on metering tech and best practices.
• Develop and maintain metering standards and procedures.
• Support O&M and capital budgeting activities.

Skills

Team leadership

Supervisory experience

Metering operations

Problem solving

Communication

Education

High school diploma

Associate degree or Journeyman Meter Technician apprenticeship

Tools

AMI/Smart meters

Microsoft Office

Job description

Are you ready to be part of a companythat'snot just talking about the future, but actively shaping it? Join The AES Corporation, the largest US-based global power company witha teamof 8,300employees across 12 countries.
AES has beenranked #1 byBloombergNEFin renewable energy sales to corporations in the US and Americas for five consecutive years, providing electricityformillions of peopleworldwide.
We are proud to foster a strong workplace culture, earning prominent positions in Great Place to Work rankings across the markets where weoperate. AES was also named one of the World's Most Ethical Companies for the 13th consecutive year in 2026, highlighting our dedication to integrity, transparency, and responsible business practices.

Our spirit of innovation continues to earn industry recognition. AES is the only seven-time winner of the Edison Electric Institute’s Edison Awards in the twenty-first century, a distinction honoringglobal leadership in advancing the electric power industry.
Ifyou'reready to be part of a companythat'snot just adapting to change, but driving it, AES is the place for you.We'renot just building a more sustainable future,we'repowering it.

As part of the Metering team, the Team Leader will provide leadership, technical guidance, and operational oversight to ensure the safe, reliable, and efficient delivery of metering services. In this role, you will coach and develop team members, drive performance improvements, and support the implementation of metering standards, technologies, and best practices.

Key Responsibilities:

• Lead, coach, mentor, and develop team members through daily guidance, technical support, and hands-on training.
• Direct, monitor, and evaluate the performance of direct reports, ensuring accountability and alignment with operational goals.
• Oversee the continuous, safe, and efficient operation of metering services.
• Train employees to identify, troubleshoot, and resolve meter malfunctions and communication errors in single-phase and three-phase meters.
• Maintain up-to-date knowledge of electric metering systems, technologies, and equipment.
• Collaborate effectively with internal teams to ensure operational expectations and business objectives are met.
• Partner with the Metering Management team to support Operations & Maintenance (O&M) and capital budgeting activities.
• Develop, implement, and maintain metering standards, work practices, and operational procedures.
• Support software product specifications, development, testing, implementation, and employee training.
• Provide train-the-trainer support to help employees effectively use their field devices.
• Actively participate in metering training sessions, operational discussions, and safety meetings.
• Develop and implement annual improvement plans to enhance field employee performance, operational efficiency, and overall effectiveness.
• Conduct field evaluations and competency assessments to verify that technicians can safely and effectively perform metering-related tasks.
• Monitor and document field employee performance and work practices, provide constructive feedback and coaching, recommend corrective actions when needed, and recognize strong performance.
• Promote a strong safety culture by ensuring new and existing employees receive appropriate safety training and consistently follow established safety standards.
• Develop, deliver, and continuously improve technical training programs, including training manuals, instructional guides, visual aids, and evaluation materials tailored to metering technologies such as Advanced Metering Infrastructure (AMI) and smart meters.

Education & Experience

• High school diploma required; Associate degree or completion of a structured Journeyman Meter Technician apprenticeship.
• Minimum of 4 years of experience in electric utility metering operations.
• Minimum of 2 years of supervisory experience.
• Strong technical knowledge and expertise developed through advanced formal education, relevant professional experience, or an equivalent combination of both.
• Experience with metering operations, installations, and related field activities.
• Strong problem-solving, communication, and leadership capabilities.
• Experience using various computer applications, with the ability to quickly learn new systems and technologies.

Skills & Abilities

• Proven ability to develop, motivate, and support employees while addressing and resolving conflicts diplomatically.
• Strong organizational skills, with the ability to manage multiple priorities effectively.
• Ability to work in both field and office environments, including outdoor work in varying weather conditions.
• Excellent interpersonal skills and the ability to communicate effectively across all levels of the organization.
• Proficiency in general computer operations and Microsoft Office applications.
• Strong planning skills, with the ability to anticipate and manage both short- and long-term priorities.
• Ability to analyze data, evaluate operational needs, and make sound business decisions.
• Exceptional written and verbal communication skills, including the ability to explain and teach complex technical concepts to diverse audiences.

Work Schedule

This is an on-site position, Monday through Friday, from 7:00 AM to 3:00 PM.

AES is an Equal Opportunity Employer who is committed to building strength and delivering long-term sustainability through diversity and inclusion. Respecting all backgrounds, differences and perspectives enables us to improve the lives of our people, customers, suppliers, contractors, and the communities in which we live and work. All qualified applicants will receive consideration for employment without regard to sex, sexual orientation, gender, gender identity and/or expression, race, national origin, ethnicity, age, religion, marital status, physical or mental disability, pregnancy, childbirth, or related medical condition, military or veteran status, or any other characteristic protected under applicable law. E-Verify Notice: AES will provide the Social Security Administration (SSA) and if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.

AES is a global Fortune 500 energy leader dedicated to accelerating the future of energy. Committed to safety and sustainability, our diverse team works together to improve lives across the world while serving the annual energy consumption needs of 22M people globally.