Team Leader - Living Room - 2nd Shift

Thresholds; McHenry (IL); On-site; USD 71,900 - 74,900; Full time

Benefits offered by this job

Competitive pay

Generous PTO and holidays

Medical plans (4 options)

Job summary

Thresholds is seeking a Team Leader, Living Room to oversee the Living Room team within the McHenry Crisis Response program. This role reports to the Program Director and acts as the senior manager or “player coach” to ensure quality service delivery to guests.

The ideal candidate has a Master’s degree in social work, counseling, or psychology and 1–2 years of clinical leadership experience. Proficiency with EMR and strong interpersonal skills are required.

Qualifications

• Master's degree in social work, counseling, psychology or closely related field.
• One to two years clinical experience.
• Leadership experience preferred.
• Computer proficiency including email and EMR usage.
• Strong interpersonal skills and knowledge of group dynamics.
• Lived experience of mental health recovery is preferred.

Responsibilities

• Provides leadership within the Living Room team and monitors service delivery.
• Supervises intake to ensure warm, nurturing assessments and safety.
• Addresses risk and behavioral issues in collaboration with the Program Director.
• Oversees referrals and linkage to services; coordinates case management.
• Leads staff development, staff meetings, and supervision to meet agency standards.

Skills

Leadership experience

Interpersonal skills

Clinical supervision

Computer proficiency

Education

Master's degree in social work, counseling, psychology

Tools

Electronic medical records

Job description

The Team Leader, Living Room is a part of the management structure of the program, and reports to the Program Director of the McHenry Crisis Response program. The Team Leader is responsible for the direct supervision of the team in order to ensure quality service delivery to guests of the Living Room, functioning as the senior manager or “player coach” of the team.

ESSENTIAL DUTIES & RESPONSIBILITIES

• Assumes the leadership role within the Living Room team and in monitoring the implementation of Living Room services. Models creating an accepting and calming environment to ensure team adherence to and understanding of Living Room concept and goals.
• Supervises the intake process such that guests are assessed in a warm, nurturing and welcoming way, and that natural supports as well as guests’ personal goals are assessed and considered in treatment recommendations. Works with the Intake Workers to ensure safety for individuals being assessed as well as current guests.
• In collaboration with Program Director, directly addresses risk and behavioral issues so that all guests and staff are assured of a safe environment.
• Supervises linkage recommendations and case management processes such that guests are referred to and provided support in accessing appropriate services.
• Assures collaboration with referral sources as well as programs to which guests may be referred.
• Actively leads and oversees the activities of team staff members who provide supportive services, connect guests to natural supports, and teach crisis management services.
• Monitors and coaches staff on providing support and teaching evidence-based crisis self-management skills.
• Conducts at least weekly team meetings where adherence to Living Room goals and philosophy, operations issues, staff training and development needs, case consultation, and other support needed are discussed and documented.
• Reviews all required logs and other documentation. Maintains the quality, validity and confidentiality of documentation and logs according to licensing standards and agency traditions. Assures that all assigned documentation is completed accurately, on time and is organized in a systematic manner.
• Supervises data collection regarding source and number of requests for services, repeat services, and guest-generated feedback on services.
• Conducts annual evaluations in a timely manner for all team staff. Develops specific goals and objectives and provide the method and opportunity for each team staff to succeed in their professional development.
• Participates in the hiring sequence of the agency and make recommendations on the hiring or termination of team staff.
• Follows agency standards regarding supervision.
• Supports Living Room staff in learning about innovations in the field through in person, virtual, and on-line training opportunities.
• Assists Program Director with the development and coaching of staff, to ensure they consistently meet agency standards.
• Schedule: 2nd shift, Tuesday thru Saturday 3pm-11:30pm

MARGINAL DUTIES & RESPONSIBILITIES

• Takes a lead role with marketing the Living Room Program.
• Participates in the implementation of Thresholds emergency plans related to extreme weather or other emergency conditions.
• Works flexible schedule including work on weekends or evenings as required. May be required to be on-call.

EDUCATION

• Master's degree in social work, counseling, psychology or closely related field required.

EXPERIENCE

• One (1) – two (2) years clinical experience.
• Leadership experience preferred.
• Computer proficiency, including the ability to use email, navigate and enter notes into electronic medical records and working knowledge of pertinent software.
• Strong interpersonal skills and knowledge of group dynamics required.

Lived experience of mental health recovery is preferred.

WHAT SETS THRESHOLDS APART

• Competitive pay - Salary Range: $71,900.00 - $74,900.00 annually
  • Based on supervisory experience and licensure
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance, choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal

Thresholds is a mission-driven agency with a deep commitment to diversity, equity, and inclusion. We foster an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency’s mission. Click here to learn more .

One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago’s 101 Best & Brightest Companies to Work For, several years in a row.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.