Team Leader: Lead Service, Growth & Excellence

Express Wash Concepts LLC; Grove City (OH); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Continuous training

401k with company match

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts LLC in Grove City, Ohio is seeking a Team Leader to oversee site operations, drive sales, and ensure top quality service. The role focuses on leadership and delivering outstanding customer care.

You’ll greet customers, educate them about Unlimited Wash Club, coach a team, and maintain safety and standards. A high school diploma and sales/customer service experience help, with weekend availability and a neat appearance.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude, willingness to take direction, and a professional appearance.
• Follow safety guidelines and wear the required safety equipment.
• Aspire for excellence in all tasks, consistently setting an example through leadership.
• Maintain a professional appearance in accordance with appearance guidelines.

Responsibilities

• Support site facility and operations responsibilities; contribute to customer service, sales growth, and quality standards.
• Lead the team in achieving and sustaining high-quality service.
• Greet customers with lasting first impressions and educate them about Unlimited Wash Club.
• Engage with customers pre/post wash for 100% satisfaction and ensure quality control checks.
• Drive team performance to exceed service standards and foster a positive, collaborative environment.

Skills

Team leadership

Customer service

Sales

Professional appearance

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC in Grove City, Ohio is seeking a Team Leader to oversee site operations, drive sales, and ensure top quality service. The role focuses on leadership and delivering outstanding customer care.

You’ll greet customers, educate them about Unlimited Wash Club, coach a team, and maintain safety and standards. A high school diploma and sales/customer service experience help, with weekend availability and a neat appearance.