Team Leader In Training Program

Chick-fil-A Restaurants; Lee's Summit (MO); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

Sunday closed (closed every Sunday)

Educational support and development

Health insurance

401k retirement savings

Job summary

Chick-fil-A Restaurants in Lee's Summit, MO is recruiting Team Leaders for the new location. We offer part-time (3–4 shifts per week) and full-time (5 shifts per week) schedules with managers available to open or close workdays.

You will lead shifts, coach teammates, and ensure the restaurant runs smoothly with a focus on hospitality and service. Front-of-House and Back-of-House leaders oversee guest care, food safety, and kitchen quality while training new hires and maintaining coverage.

Qualifications

• Experience leading others in a team or group to complete a task.
• Ability to learn the Chick-fil-A business and embody hospitality spirit.
• Fast-paced, high-volume environment with speed and excellence.
• Core values alignment with Chick-fil-A culture.
• Commitment to excellence and people on the team.

Responsibilities

• Lead shifts and coach team members to ensure tasks are completed with excellence.
• Oversee food safety and daily operations in a high-volume setting.
• Set the tone for a shift and role-model teamwork.
• Coordinate training of new hires during shifts.
• Communicate with kindness, respect, and professionalism.
• Manage breaks and ensure continuous operational excellence.
• Oversee guest care in front of house and drive-thru.
• Oversee kitchen team and food quality in back of house.

Skills

Leadership

Team management

Customer service

Communication

Job description

Chick-fil-A is building a second location in Lee'Summit!

Schedule Requirements:

• Part-time (3 or 4 shifts / week) and Full-time (5 shifts / week) schedules are available


• Our Team Leaders must be available to either open or close at least 2 times each week. Openers arrive at 6am and closers leave approximately 11:30pm.

Responsibilities of all Team Leaders:

Supported by experienced, professional Directors at all times, you are never the only leader on shift. Your main areas of focus are ensuring the team members are positioned for success, the team members are completing tasks with excellence so that the restaurant runs effectively and coaching & training team members during your shift.

• Ensure food safety at all times. Food safety is our top priority!


• Participate operationally in day-to-day activities in a high-volume, fast-paced restaurant


• Set the tone for a shift, acting as a role model for your team demonstrating teamwork by serving others


• Coordinate the training of new hires during your shift


• Are friendly and can-do in your attitude and outlook, encouraging others


• Communicate with kindness, respect and professionalism to everyone


• Run breaks while ensuring coverage and continuous operational excellence

Team Leaders in the Front of House

oversee the hospitality team and ensure guests are well taken care of inside and in the drive thru

• Offer immediate and respectful responses to guests’ needs


• Oversee the counting of cash drawers and finalize day


• Ensure our outside order takers are cared for (rotations, equipment & clothing, safety, etc.)

Team Leaders in the Back of House

oversee the kitchen team and food quality throughout the shift

• Ensure food safety is strictly adhered to at all times


• Ensure all catering orders are promptly fulfilled

Qualifications and Requirements:

• You have experience leading others in some capacity. You've led an endeavor, a group or an effort where you were in charge of a group of people to get something done as a team.


• Food service experience is NOT REQUIRED. However, the ability to learn our business and embody the spirit of hospitality is. If you have the aptitude and qualities we look for in leadership then we are happy to teach you our business.


• You move quickly. We are a fast-paced, high volume business who strives to serve guests and one another with speed and excellence.


• You consistently demonstrate our core values and embrace the Chick-fil-A culture.


• You are committed to excellence in what you do AND you also care about the people on your team.


• You have strong personal character, integrity, and are very reliable.


• You take initiative and work with a sense of urgency.


• You lead by example. You honor and respect the policies and expectations of our owner and Chick-fil-A.


• You demonstrate to others what teamwork looks like through your actions and attitude.


• Valid driver's license. Our leaders participate in catering deliveries and drive company vehicles.


• Please do not apply for this opportunity if you are under 16 yrs old or have no work experience

Our Benefits Include:

• A fun, respectful work environment where you can positively influence others


• Flexible scheduling (and closed every Sunday!)


• We support you reaching your goals through educational support and developmental opportunities


• Access to health, dental and vision insurance


• Retirement savings! If you're 21 and work 1,000 hours we contribute $ to a 401k for you


• Life insurance is provided

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Our work environment is one of treating each other with dignity and respect, kindness and a cheerful attitude. Respect for one another and a can-do spirit is what fuels our exceptional commitment to excellence and serving the guest well. Sound like you, too? Come be a part of Chick-fil-A!