Team Leader II: Growth & Customer Experience

Express Wash Concepts; Columbus (OH); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

401k with company match up to 4%

Unlimited Wash Club Membership

Paid vacation as per policy

Educational reimbursement

Supplied uniforms

Job summary

Moo Moo Express Car Wash in Columbus, OH, part of Express Wash Concepts, is hiring a Team Leader to support site operations and drive outstanding customer service. You will help grow sales and uphold quality standards, greeting customers and promoting the Unlimited Wash Club.

This role emphasizes leadership, reliability, and a strong safety mindset. Qualifications include a high school diploma or equivalent, or enrollment; prior sales or customer service experience is a plus; flexibility to work

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude and willingness to take direction.

Responsibilities

• Lead the team to deliver high-quality service at Moo Moo Express Car Wash.
• Drive customer service excellence and sales growth while upholding standards.
• Greet customers and educate them about the Unlimited Wash Club.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Foster a positive, collaborative team environment.
• Perform other related duties as required.

Skills

Team leadership

Customer service experience

Sales experience

Education

High school diploma or equivalent

Job description

Moo Moo Express Car Wash in Columbus, OH, part of Express Wash Concepts, is hiring a Team Leader to support site operations and drive outstanding customer service. You will help grow sales and uphold quality standards, greeting customers and promoting the Unlimited Wash Club.

This role emphasizes leadership, reliability, and a strong safety mindset. Qualifications include a high school diploma or equivalent, or enrollment; prior sales or customer service experience is a plus; flexibility to work