Team Leader II - Growth & Customer Excellence

Express Wash Concepts LLC; Hilliard (OH); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Continuous training

401k plan with company match up to 4%

Unlimited Wash Club Membership

Supplied uniforms

Paid vacation

Educational reimbursement

Job summary

Moo Moo Express Car Wash, part of Express Wash Concepts LLC, seeks a Team Leader in Hilliard, OH. Earn $17.50 per hour as you guide daily operations and lead a small team to deliver fast, friendly car wash service.

You’ll train staff, ensure quality, greet customers, educate about the Unlimited Wash Club, and drive sales growth while maintaining safety and a professional appearance. This role offers continuous training, a 401k match, paid vacation, uniforms, and opportunities to advance within a

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Follow safety guidelines and wear required safety equipment.
• Lead the team to deliver excellent customer service and sales growth.
• Maintain a professional appearance as required.

Responsibilities

• Support the site's facility and operations responsibilities.
• Drive customer service, sales growth and quality standards.
• Greet customers and educate about the Unlimited Wash Club.
• Lead the team to exceed service standards and handle escalations.
• Operate basic retail equipment and understand the wash process.
• Foster a positive, collaborative team environment.
• Perform other related duties as required.

Skills

Team leadership

Customer service

Sales experience

Professional appearance

Education

High school diploma or equivalent

Job description

Moo Moo Express Car Wash, part of Express Wash Concepts LLC, seeks a Team Leader in Hilliard, OH. Earn $17.50 per hour as you guide daily operations and lead a small team to deliver fast, friendly car wash service.

You’ll train staff, ensure quality, greet customers, educate about the Unlimited Wash Club, and drive sales growth while maintaining safety and a professional appearance. This role offers continuous training, a 401k match, paid vacation, uniforms, and opportunities to advance within a