Team Leader II: Elevate Service & Team Performance

Express Wash Concepts; Franklin (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Continuous training

401k with company match

Unlimited Wash Club Membership

Uniforms provided

Paid vacation

Educational reimbursement

Job summary

Express Wash Concepts is seeking a Team Leader II for Green Clean Express Auto Wash in Franklin, VA. You will lead daily site operations, drive customer service excellence, and help grow sales while upholding strict quality standards.

The role emphasizes leadership development and teamwork, with training, safety compliance, and opportunities to advance across leadership tracks within a fast-growing eco-friendly car wash brand.

Qualifications

• High school diploma or equivalent, or current enrollment.
• Previous sales or customer service experience is a plus.
• Ability to work flexible hours, including weekends.
• Positive attitude and professional appearance.
• Follow safety guidelines and wear required equipment.

Responsibilities

• Greet customers and deliver strong first impressions.
• Educate customers about the Unlimited Wash Club benefits.
• Engage with customers pre/post wash for satisfaction.
• Maintain quality checks and ensure service standards.
• Lead the team to achieve high-quality service and handle escalations.
• Operate basic retail equipment and understand the wash process.

Skills

customer service

leadership

Education

High school diploma or equivalent

Job description

Express Wash Concepts is seeking a Team Leader II for Green Clean Express Auto Wash in Franklin, VA. You will lead daily site operations, drive customer service excellence, and help grow sales while upholding strict quality standards.

The role emphasizes leadership development and teamwork, with training, safety compliance, and opportunities to advance across leadership tracks within a fast-growing eco-friendly car wash brand.