Team Leader II — Auto Wash with Growth Path & 401k

Express Wash Concepts LLC; Franklin (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

401k match up to 4%

Unlimited Wash Club Membership

Paid vacation

Educational reimbursement

Uniforms

Job summary

Express Wash Concepts LLC in Franklin, VA is hiring a Team Leader earning $17.50 per hour. You will support facility and operations, deliver outstanding customer care, and drive sales growth while upholding strict quality standards.

The role offers continuous training, a 401k with match up to 4%, unlimited wash club, uniforms, paid vacation, and educational reimbursement. High school diploma or equivalent required, prior sales or customer service experience a plus.

Qualifications

• Experience in sales or customer service is a plus.

Responsibilities

• Support the site's facility and operations responsibilities.
• Drive exceptional customer service, sales growth, and maintain quality standards.
• Greet customers with lasting first impressions.
• Educate customers about Unlimited Wash Club benefits.
• Engage with customers pre/post wash for satisfaction.
• Maintain quality through Quality Control checks.
• Lead the team to achieve high-quality service.
• Address customer escalations calmly and effectively.
• Operate basic retail equipment and understand the wash process.
• Drive team performance to exceed standards.
• Foster a positive, collaborative team environment.
• Perform other related duties as required.

Skills

Leadership

Customer service

Sales skills

Education

High school diploma or equivalent

Job description

Express Wash Concepts LLC in Franklin, VA is hiring a Team Leader earning $17.50 per hour. You will support facility and operations, deliver outstanding customer care, and drive sales growth while upholding strict quality standards.

The role offers continuous training, a 401k with match up to 4%, unlimited wash club, uniforms, paid vacation, and educational reimbursement. High school diploma or equivalent required, prior sales or customer service experience a plus.