Team Leader, Health Link Unlicensed TN

Centerstone of Tennessee, Inc.; Dickson (TN); On-site; USD 51,000 - 71,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Health Savings/ Flexible Spending

403(b) retirement plan

Paid time off and holidays

AD&D Insurance, Life & Long Term DI

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone in Tennessee is seeking a Team Lead to supervise a case management and Health Link team, oversee chart audits, and guide staff. You will hire, train, and mentor new employees while ensuring high-quality care and timely documentation.

A Master’s in counseling, psychology, social work, or related field is preferred, or a Bachelor’s with supervisory experience. The role emphasizes mentoring staff, coordinating with clinical teams, and maintaining strong relationships with referral

Qualifications

• Master’s degree in counseling, psychology, social work or related field, or Bachelor’s with two years of case management and one year supervisory experience.
• Three years of mental health field experience as direct provider.
• Active license preferred.

Responsibilities

• Provide direct administrative supervision to case management and Health Link teams.
• Conduct monthly chart audits and review documentation.
• Hire and train new staff.
• Coordinate with referral sources and clinical team.
• Ensure KPI forms and documentation meet policy standards.

Skills

Written communication

Verbal communication

Teamwork

Prioritization

Planning & organization

Professionalism

Education

Master’s degree in counseling/psychology/social work

Bachelor’s degree with supervisory experience

Tools

EHR navigation

Job description

Centerstone is among the nation's leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team! Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

SUMMARY OF POSITION

Have Case Management and supervisory experience? Come join the Centerstone team as a Team Lead. You’ll provide direct administrative supervision to a case management and Health Link team, conduct monthly chart audits, review documentation, hire and train new staff. Through you work, you teach staff the importance of providing quality coaching and coordination of health and wellness, strong documentation skills, navigating and teaching staff to navigate electronic health record. We are looking for people who are ready to lead a team of Case Managers to make a difference in the lives of people we serve every day. The mental health needs in our community have never been greater. If you have a Master’s degree in counseling, psychology, social work or related field ( or Bachelors with supervisory experience)– and you are passionate about making a difference in the lives of people coping with mental health issues, we need you!

ESSENTIAL DUTIES & RESPONSIBILITIES

• Maintain necessary communications and reporting with referral sources and other involved parties as approved by client.
• Maintain effective working relationships with the clinical team
• Maintain timely/accurate clinical records in accordance with organization policies
• Maintain effective relationships with Community referral sources
• Participate in the development and implementation of quality clinical practices
• Compliance requirement for annual completion of KPI forms
• Responds promptly to client’s needs to coordination of services

KNOWLEDGE, SKILLS & ABILITIES

• Effectively communicate via written, verbal, in person and virtual methods.
• Effectively communicate via written, verbal, in person and virtual methods.
• Work well with a team , but also be self-motivated
• Effective at managing priorities/deadlines
• Strong planning, organizational, and management skills
• Good professional skills, ethics, and behavior

QUALIFICATIONS

Education Level Minimum Education Level A Master’s degree is required in one of the following fields: Clinical Psychology, Mental Health (MH) Counseling, Social Work, Marriage and Family Therapy, and/or a specialization in MH Counseling OR Bachelor’s degree in psychology, social work, or related field WITH two years' case management AND one year of supervisory experience may be accepted in lieu of a Master's degree. License in respective discipline preferred.

Applicants with a Master’s degree in a related field (outside of the disciplines listed above) must meet the following criteria: Completion of at least 24 graduate-level semester hours in psychology, social work, counseling, or other behavioral health-related coursework. Relevant coursework and work experience in the following areas: Clinical treatment and treatment planning Appraisal and assessment of mental disorders Psychopathology Use of the DSM for diagnostic purposes within a clinical internship or practicum in a behavioral health setting.

Years of Experience Three years' experience in mental health field as a direct provider of services required. Certification/Licensure License preferred.

PHYSICAL REQUIREMENTS

Standing – 20% Sitting – 80% Squatting – Occasional Kneeling – Occasional Bending – Occasional Driving – Occasional Lifting – Occasional

DISCLAIMER

The duties and responsibilities described in this document are not a comprehensive list and additional tasks may be assigned to the employee from time to time, or the scope of the job may change as necessitated by business demands.

Time Type: Full time Pay Range: $50,700.00--$71,100.00

Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect. At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety. Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.