Team Leader - Guest Experience & Growth

Panera LLC; Rockford (IL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Quarterly bonuses

Free on-shift meals

Medical, dental, vision

401(k) with match

Tuition discounts

Career advancement

Paid vacation

Pet insurance

Team member assistance program

Job summary

Panera LLC in Rockford, IL is seeking a Team Manager Lead who inspires and develops a high-performing team while delivering exceptional guest experiences. You will lead shifts, coach staff, hire, and coach for sales, speed, accuracy, and warmth.

The role offers competitive pay with quarterly bonuses, comprehensive benefits, paid time off, and opportunities for career growth within Panera Bread's welcoming culture.

Qualifications

• Minimum 1+ years of restaurant management experience preferred.
• Proven ability to lead great shifts in a fast-paced environment.
• ServSafe certification (or ability to achieve certification).

Responsibilities

• Make sure every guest is delighted by the quality of our food, service, and staff.
• Build engaging relationships that lead to long-term, loyal guests.
• Lead, manage and develop team members by coaching, inspiring, and motivating them to exceed goals in sales, speed, order accuracy, and guest experience – and celebrate their achievements along the way.
• Participate in the interviewing and selection process.
• Train the team in food safety standards and ensure they are maintained.
• Help build our Culture of warmth, belonging, growth, and trust.

Skills

Team Leadership

Guest Service

Coaching

Interviewing

Job description

Panera LLC in Rockford, IL is seeking a Team Manager Lead who inspires and develops a high-performing team while delivering exceptional guest experiences. You will lead shifts, coach staff, hire, and coach for sales, speed, accuracy, and warmth.

The role offers competitive pay with quarterly bonuses, comprehensive benefits, paid time off, and opportunities for career growth within Panera Bread's welcoming culture.