Team Leader: Flexible Hours & Restaurant Ops Coach

Chick-fil-A; Springfield Township (Delaware County); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Sick leave

Career advancement

Scholarship

EAP

Health/dental/vision insurance

Life insurance

401(k) matching

Free meals

Sunday closed

Job summary

Chick-fil-A is seeking a Team Leader to oversee Team Members and drive operational excellence at our Springfield location. You will coach staff, maintain staffing with interim managers, and uphold brand standards while delivering a positive, high-performance workplace.

This role emphasizes teamwork, strong communication, and the ability to handle multiple tasks in a fast-paced environment. You will contribute to monthly and quarterly objectives, ensure safety and sanitation, and support a

Qualifications

• Experience as a leader in the customer service and/or production environment.
• Proven ability to lead in quick paced environments as part of a team.
• Ability to handle multiple tasks at once.

Responsibilities

• Exhibit knowledge of operational policies and procedures.
• Demonstrate knowledge of the brand, products, and promotions.
• Works with Interim Managers to ensure appropriate daily and restaurant staffing levels.
• Must be an excellent coach, communicator, and team builder.
• Achieve strategic, annual business results through focus and action on tactical monthly and quarterly objectives and tasks.
• Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.
• Follow sanitation and safety procedures.
• Maintain consistent attendance and punctuality.

Skills

Leadership

Communication

Teamwork

Customer service

Coaching

Job description

Chick-fil-A is seeking a Team Leader to oversee Team Members and drive operational excellence at our Springfield location. You will coach staff, maintain staffing with interim managers, and uphold brand standards while delivering a positive, high-performance workplace.

This role emphasizes teamwork, strong communication, and the ability to handle multiple tasks in a fast-paced environment. You will contribute to monthly and quarterly objectives, ensure safety and sanitation, and support a