Team Leader: Elevate Teams & Customer Experience

Biz Voice Boost; Houston (TX); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Career growth

Professional development

Supportive team environment

Hands-on leadership experience

Mentorship and coaching

Job summary

Biz Voice Boost in Houston, TX seeks a motivated Team Leader to support daily team activities, encourage performance, and ensure customers have positive experiences. The role suits someone with leadership potential, clear communication, and a collaborative mindset.

Responsibilities include guiding team members, communicating goals, and assisting with customer interactions while promoting professional development and reliable, positive service.

Qualifications

• Excellent communication and interpersonal skills.
• Leadership mindset and ability to motivate others.
• Professional, dependable attitude.
• Strong organizational and time management abilities.
• Ability to communicate expectations clearly.
• Problem-solving and decision-making skills.
• Reliable, adaptable, and self-motivated.
• Experience in leadership, customer service, sales, or hospitality is a plus.

Responsibilities

• Support and guide team members during daily activities.
• Help communicate team goals, priorities, and expectations.
• Assist team members with customer interactions and routine questions.
• Help monitor daily activities and ensure responsibilities are completed efficiently.
• Provide support and guidance to team members when needed.
• Help identify opportunities to improve team performance and customer service.
• Encourage professional and positive customer interactions.
• Communicate team feedback and observations to management.
• Assist with organizing daily schedules and team activities.
• Help resolve routine team or customer concerns professionally.
• Lead by example through reliability, professionalism, and a positive attitude.
• Participate in ongoing leadership and professional development.

Skills

Communication

Leadership

Time management

Expectation setting

Problem solving

Reliability

Adaptability

Team experience (leadership/customer)

Education

High school diploma or equivalent

Job description

Biz Voice Boost in Houston, TX seeks a motivated Team Leader to support daily team activities, encourage performance, and ensure customers have positive experiences. The role suits someone with leadership potential, clear communication, and a collaborative mindset.

Responsibilities include guiding team members, communicating goals, and assisting with customer interactions while promoting professional development and reliable, positive service.