Team Leader - Digital Asset Management

Kimberly-Clark; Chicago (IL); On-site; USD 96,000 - 119,000; Full time

Job summary

Kimberly-Clark Chicago seeks a Team Leader for Digital Asset Management to lead the DAM operations for KCNA's Pine system, guiding a Cybrarian team and ensuring asset organization, governance, and timely delivery across brands.

You will collaborate with marketing, creative, and IT to drive process improvements, training, and adoption of DAM standards while maintaining quality control.

Qualifications

• Demonstrated experience leading or managing a team and setting priorities.
• 3+ years experience managing or supporting a Digital Asset Management system (Aprimo preferred).
• Strong understanding of metadata, taxonomy, and governance of digital content.
• Ability to translate requirements into clear team workflows and ensure consistency.
• Proven collaboration with marketing, creative, technology, and agency partners.

Responsibilities

• Dam Operations & Standards Management: manage day-to-day DAM operations and maintain metadata standards.
• Team Leadership & Workload Management: lead Cybrarians with clear direction and priorities.
• Stakeholder Enablement & Adoption: be main point of contact for DAM questions and requests.
• Asset Operations, Quality Control & Discoverability: oversee asset intake, organization, and rights compliance.
• Reporting, Performance Monitoring & Continuous Improvement: track usage and drive process improvements.
• Technology Coordination & Operational Support: coordinate DAM enhancements with IT and technologists.

Skills

Team leadership

DAM expertise

Metadata & taxonomy

Cross-functional collaboration

Training & coaching

Tools

Aprimo

Job description

Team Leader - Digital Asset Management Job Description

Join the team behind iconic brands like Huggies®, Kleenex®, Cottonelle®, Scott®, Kotex®, Poise®, Depend®, and Kimberly-Clark Professional® At Kimberly-Clark, it’s all here for you—innovation, growth, and the chance to make a real impact. You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU.

About You

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.

Job responsibilities include:

The Digital Asset Management (DAM) Team Leader oversees the day-to-day management, execution, and operational performance of KCNA’s Digital Asset Management (DAM) solution (The Pine), while leading and supporting a team of Cybrarians responsible for daily DAM activities. This role is accountable for managing DAM operations, team priorities, and execution standards to ensure digital assets are organized, governed, and made available for efficient use across brands, business units, and partners. Working closely with internal teams and external agencies, the DAM Team Leader ensures effective workflows, consistent service delivery, and strong adoption of DAM processes that support brand consistency, speed to market, and marketing execution.

Core Responsibilities

Dam Operations & Standards Management Manage day-to-day DAM operations for KCNA’s Digital Asset Management platform, ensuring established processes are followed consistently and service expectations are met. Maintain DAM standards for metadata, taxonomy, permissions, asset lifecycle management, and compliance by monitoring execution and addressing gaps in day-to-day operations. Document, update, and reinforce operating procedures, playbooks, and working norms so the Cybrarian team can execute work accurately and efficiently.

Team Leadership & Workload Management Lead, coach, and develop a team of Cybrarians, providing clear direction, prioritization, and performance expectations. Assign and balance work across the team to ensure timely, high-quality asset ingestion, organization, and governance. Build team capability through onboarding, training, mentoring, and continuous skill development related to DAM best practices, metadata, taxonomy, and emerging content needs. Foster a culture of accountability, continuous improvement, and service-oriented partnership with stakeholders.

Stakeholder Enablement & Adoption Act as the primary operational point of contact for DAM-related questions, requests, and issue resolution for internal teams and agency partners. Work closely with marketing, brand, commerce, and creative teams to support DAM workflows, clarify requirements, and help ensure timely execution of content operations. Oversee training materials, onboarding support, and user guidance delivered by the team to promote consistent DAM adoption and proper process compliance across KCNA.

Asset Operations, Quality Control & Discoverability Oversee day-to-day asset intake, organization, maintenance, and retirement activities to ensure assets are managed in line with established standards and usage requirements. Monitor asset quality, metadata accuracy, searchability, and rights compliance so users can reliably find and reuse approved content. Serve as an escalation point for complex asset, metadata, and governance issues, coordinating resolution with the appropriate stakeholders and keeping work moving forward.

Reporting, Performance Monitoring & Continuous Improvement Track DAM usage, service levels, workload trends, and user feedback to identify operational issues and opportunities to improve team efficiency. Use reporting and operational insights to support team prioritization, workload planning, and process adjustments. Lead process improvement efforts that simplify workflows, reduce rework, and improve consistency in DAM operations.

Technology Coordination & Operational Support Coordinate with Digital Technology Solutions and IT stakeholders on day-to-day system support needs, operational dependencies, and issue resolution. Support implementation of DAM enhancements, upgrades, and feature rollouts by helping the team prepare, testing processes, and ensuring users have the guidance they need.

Required Qualifications

Demonstrated experience leading, coaching, or managing a team, including setting priorities, providing feedback, and developing capabilities

3+ years experience managing or supporting a Digital Asset Management system (Aprimo experience preferred)

Strong understanding of metadata, taxonomy, and digital content governance

Strong ability to manage execution, translate requirements into clear team workflows, and maintain consistency across recurring DAM operations

Proven ability to work effectively across marketing, creative, technology, and agency partners to support execution and resolve operational issues

Strong communication and coordination skills, including the ability to provide training, clarify processes, and support stakeholder needs

Detail-oriented and systems-minded, with a focus on quality control, process discipline, and continuous improvement in day-to-day operations

Total Benefits

We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you. Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com

Flex That Works at Kimberly-Clark

We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.

And finally, the fine print…

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law. The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position. Employment is subject to verification of local policies. Employment is subject to verification of pre-screening tests which may include drug screening, background check, and DMV check. Veterans and members of the Reserve and Guard are highly encouraged to apply. This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

#LI-Hybrid Grade 10, grade level and / or compensation may vary based on location/country

Salary Range: 96,100 – 118,700 USD At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.

Primary Location Chicago Commercial Center Additional Locations Worker Type Employee Worker Sub-Type Regular Time Type Full time

Fueled by ingenuity, creativity, and an understanding of people's most essential needs, we're working to find new ways to make a positive impact on the world we share. Kimberly-Clark and its trusted brands, including Huggies, Kleenex, Scott, Kotex, Cottonelle, Poise, Depend, Andrex, Pull-Ups, GoodNites, Intimus, Neve, Plenitud, Sweety, Softex, Viva and WypAll, are an indispensable part of life for people in more than 175 countries by helping individuals experience more of what's important to them. We use sustainable practices that support a healthy planet, build stronger communities, and ensure our business thrives for decades to come. To learn more about the company's 150-year history of innovation, visit kimberly-clark.com.