Team Leader – Automotive Diagnostics & Repairs

Careers at Mercedes-Benz of Beverly Hills; Beverly Hills (CA); On-site; USD 80,000 - 113,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Paid vacation

401(k)

401(k) matching

Flexible spending account

Life insurance

Employee assistance plan

Disability insurance

Job summary

Mercedes-Benz of Beverly Hills is seeking a Team Leader to guide a tech team in diagnostics, repairs, and maintenance for customer and dealership vehicles. You will coordinate workflow, ensure on‑time completion, and uphold high quality standards while mentoring technicians and communicating across service teams.

The role emphasizes leadership, problem‑solving, and adherence to safety and professional practices in a fast‑paced environment within an upscale dealership group.

Qualifications

• Significant automotive technician experience in a dealership or high‑volume repair environment.
• Advanced diagnostic and repair skills across a broad range of vehicle systems.
• Demonstrated ability to provide technical direction, coaching, and support to other technicians.
• Ability to organize and coordinate workflow while balancing individual repair responsibilities.
• Ability to diagnose complex concerns and use service information, wiring diagrams, diagnostic equipment, and technical resources effectively.
• Strong commitment to repair quality, efficiency, productivity, and fixing vehicles correctly the first time.
• Ability to communicate effectively with technicians, Service Advisors, Parts personnel, Shop Foremen, and management.
• Strong leadership, problem‑solving, organization, and follow‑through skills.
• Ability to maintain professionalism and accountability in a fast‑paced shop environment.
• A valid driver's license and an acceptable driving record.

Responsibilities

• Lead and support an assigned team of technicians while remaining actively involved in diagnostics, repairs, and maintenance.
• Coordinate workflow within the team to help ensure repair work is completed efficiently, accurately, and on time.
• Provide technical guidance and assistance to technicians with complex diagnostics, repairs, and troubleshooting.
• Monitor repair progress, identify delays or obstacles, and help resolve issues affecting productivity or completion times.
• Review work as needed to help ensure repairs meet manufacturer, dealership, and quality standards.
• Support the development of technicians by providing coaching, technical guidance, and hands‑on assistance.
• Communicate with Service Advisors, Shop Foremen, Parts, and management regarding repair status, parts needs, technical concerns, and workflow.
• Perform diagnostics, repairs, maintenance, and quality‑control activities on customer and dealership vehicles as needed.
• Promote safe work practices and ensure the team maintains clean, organized, and professional work areas.
• Support team productivity, efficiency, quality, and accountability while contributing to the overall performance of the Service Department.
• Stay current on manufacturer training, technical bulletins, diagnostic procedures, and evolving vehicle technology.

Skills

Automotive diagnostics

Team leadership

Technical coaching

Workflow coordination

Communication

Diesel engine repair

Problem solving

Professionalism

Job description

Mercedes-Benz of Beverly Hills is seeking a Team Leader to guide a tech team in diagnostics, repairs, and maintenance for customer and dealership vehicles. You will coordinate workflow, ensure on‑time completion, and uphold high quality standards while mentoring technicians and communicating across service teams.

The role emphasizes leadership, problem‑solving, and adherence to safety and professional practices in a fast‑paced environment within an upscale dealership group.