Team Leader - ACT - Assertive Community Treatment Team (Exton)

St. Luke’s University Health Network; Exton (PA); On-site; USD 75,000 - 95,000; Full time

Job summary

St. Luke’s University Health Network in Exton, PA seeks an ACT/FACT Team Leader to supervise and direct a multidisciplinary Assertive Community Treatment Team.

You will coordinate outreach, monitoring, assessment, service planning, and family consultation to ensure quality care while maintaining fidelity with ACT standards and licensing requirements. The role includes supervision of staff, admissions coordination, and hands-on clinical work in community settings, with emphasis on client housing,

Qualifications

• Master’s degree in social work, psychology, counseling, or related field.
• Professional Pennsylvania Clinical License required (LCSW, LPC, LMFT, etc.).
• Minimum of two years direct-service experience with individuals with severe and persistent mental illness.
• Minimum of two years of direct supervisory/management experience.
• Must possess and maintain a valid driver’s license with a clean driving record.

Responsibilities

• Directs the day-to-day clinical operation of the ACT Team.
• Schedule staff work hours for coverage across shifts and on-call.
• Lead daily staff meetings and treatment planning meetings.
• Evaluate client status to coordinate treatment activities.
• Maintain confidentiality policies and procedures.

Skills

Supervision

Program management

Team leadership

Clinical assessment

Family consultation

Education

Master’s degree in social work or related field

Professional Pennsylvania Clinical License (LCSW/LPC/LMFT)

Tools

Electronic Health Records

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

Full-time, work location is 403A Gordon Drive, Exton, PA

ACT/FACT Team Leader

The ACT/FACT Team Leader coordinates and is an active member of a multidisciplinary Assertive Community Treatment Team. The ACT/FACT Team Leader provides supportive services—including outreach, monitoring, assessment and service planning, support network building, consultation to families, side-by-side skills training and instruction in the use of community resources, including referrals to community assistance, as needed. The ACT/FACT Team Leader provides supervision and oversight of all ACT/FACT services, to ensure provision of quality care to the ACT Team participants and to maintain adherence with the ACT/FACT Fidelity Measures and OMHSAS licensing regulations.

Job Duties and Responsibilities

Directs the day-to-day clinical operation of the ACT Team, including:

• Scheduling staff work hours to assure appropriate coverage for day, evening, weekend, and holiday shifts, and on-call coverage.
• Leading the daily organizational staff meetings and treatment planning meetings.
• Continuously evaluating the status of clients to ensure appropriate planning and coordination of treatment activities to ensure responsive attention to their needs.
• Ensuring that confidentiality policies and procedures are maintained, including release of confidential information to participant families, support systems, other treatment providers, and criminal justice systems.

Maintains the ACT Team census, in accordance with ACT regulations and fidelity standards.

Direct and coordinate all admissions of new ACT participants, including engagement, assessment, and treatment planning.

• Assigns staff to complete the comprehensive, multidisciplinary assessment process and comprehensive treatment plan.
• In coordination with the Network Recruiter, Human Resources Department, and Manager ACT/FACT Services, participates in recruitment, interviewing, hiring, orientation, and termination of ACT team members.

Provides ongoing supervision (both individual and group supervision) to all members of the ACT staff, in accordance with ACT regulations and fidelity standards.

Reviews documentation completed by team members to ensure accuracy and timely completion.

Completes documentation and reporting requirements—as directed by the Manager ACT/FACT services, funders, and other community stakeholders—for internal and external review and quality management.

The ACT Team Leader will provide direct service with ACT participants as per fidelity—in their homes and other community venues—to provide in-vivo services which improve the participants’ quality of life and maintain community tenure. Services include, but are not limited to:

• Assisting with activities of daily living.
• Budget planning and money management.
• Maintenance of stable housing.
• Accessing benefits and entitlements to increase financial independence.
• Meal planning and grocery shopping.
• Access to reliable transportation services.
• Side-by-side coaching and training.
• Transport and accompany clients to scheduled community activities or appointments.
• Medication delivery and observation.

Complete documentation of all services in a timely manner, using the electronic health record, in accordance with program and Network standards.

Provide oversight of cross-training between various ACT specialties, to break down barriers to client care and increase overall knowledge and competency of ACT staff.

Provide back-up or primary coverage for on-call, evening, weekends, and holidays when other staff are not available to do so. Other duties may be assigned.

Physical and Sensory Requirements

Physical Demands: Heavy work exertional activity. Occasionally lift and/or carry up to 50 lbs., and sit, stand, and/or walk at least 6 hours in an 8-hour workday. Non-exertional activity: Stooping (bending at the waist) and crouching (stooping and bending at the knees)-required frequently; handling (grasping)-required frequently; fine manipulation-required occasionally. Important: The functional capacity to perform heavy work includes the functional capacity to perform medium, light, and sedentary work. Good physical and mental health. Visual and auditory acuity required to provide comprehensive care.

Education

Master’s degree in social work, psychology, counseling, or related license-eligible field. Professional Pennsylvania Clinical License required (LCSW, LPC, LMFT, etc.).

Training and Experience

Minimum of two years of direct-service experience with individuals with severe and persistent mental illness. Experience with individuals with co-occurring substance use disorders and/or forensic involvement preferred. Minimum of two years of direct supervisory/management experience preferred. Must be willing to obtain Certified Peer Specialist Supervisor training within first year of employment. Certified Advanced Alcohol and Drug Counselor credential preferred. Must possess and maintain a valid driver’s license along with a driving record in compliance with St. Luke’s University Health Network policy.

Equal Opportunity Employer

St. Luke’s University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.