Team Leader

Chick-fil-A Concord Mall; San Jose (CA); Presencial; USD 28.000 - 40.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Fun work environment

Flexible scheduling

Closed on Sundays

Learning from leaders

Growth opportunities

Scholarship opportunities

Competitive pay

Descripción de la vacante

Chick-fil-A Blossom Hill & Almaden Expy in San Jose, CA is seeking a Team Leader to support senior leadership in daily operations and coach team members. The role emphasizes our service culture, accountability, and a servant’s heart in a fast-paced setting.

The Team Leader will help ensure smooth restaurant operations, lead by example, and maintain a friendly, high-energy atmosphere for guests and staff. Full-time or part-time opportunities with competitive pay are available.

Formación

• Smile and provide friendly guest service at all times.
• Maintain eye contact and communicate clearly with guests.
• Speak enthusiastically to guests and team.
• Reliable transportation to and from work.
• Able to thrive in a fast-paced environment.
• Strong customer service and teamwork mindset.
• Experience as shift lead or supervisor preferred but not required.

Responsabilidades

• Participate in daily operations in a high-volume, fast-paced restaurant.
• Respond promptly and respectfully to guests' needs.
• Assist in training new hires and set shift tone.
• Be a friendly, encouraging team player.
• Open/close shifts; lead shifts; act as key holder.
• Count drawers and finalize daily cash.
• Maintain excellent written and spoken communication.

Conocimientos

Smile

Eye contact

Enthusiastic speaking

Guest service

Fast-paced work

Team leadership

Customer service

Descripción del empleo

• Chick-fil-A Careers
• Blossom Hill & Almaden Expy
• Team Leader

Team Leader

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Full-timePart-time

$25.00 per hour

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Position Type

• Full-time and Part-time

Our Benefits Include

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications And Requirements

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

Most Chick-fil-A Restaurants are operated by independent franchised business owners

who make all their own employment decisions and are responsible for their own

content and policies.

Chick-fil-A - Blossom Hill & Almaden Expy

1162 Blossom Hill Rd, San Jose, CA, 95118