Team Leader

Chick-fil-A; Fremont (CA); Presencial; USD 35.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible scheduling

Learning opportunities from experienced leaders

Competitive pay

Scholarship opportunities

Fun work environment

Descripción de la vacante

A well-known fast-food restaurant chain in Fremont, California is seeking a Team Leader to support daily operations and enhance team performance. The role emphasizes excellent communication, customer service, and teamwork, along with day-to-day management in a fast-paced environment. Candidates should have a passion for leadership and serving others. This opportunity leads to growth and development while fostering a positive and supportive work culture.

Formación

• Reliable transportation is essential.
• Strong commitment to superior customer service.
• Prior experience in a leadership role is preferred.

Responsabilidades

• Manage day-to-day operations in a high-volume restaurant.
• Train new hires and set the tone for shifts.
• Lead shifts and act as a role model for the team.

Conocimientos

Excellent communication skills

Strong people skills

Ability to work in a fast-paced environment

Teamwork

Customer service

Descripción del empleo

Position Type:

• Full-time and Part-time

Our Benefits Include:

• A fun work environment where you can positively influence others
• Flexible scheduling (and closed on Sundays)
• Learning first-hand from an experienced Operator and Restaurant Leaders
• Intentional growth and development to help you reach your professional goals
• Scholarship opportunities
• Competitive pay

Team Leader Responsibilities:

• Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
• Offer immediate and respectful response to Guest's needs
• Assist in training of new hires, set the tone for a shift, and act as a role model for our team
• Be a friendly, encouraging team player
• Open and/or close, lead shifts, key holder
• Count drawers and finalize day
• Excellent communication skills, both written and spoken

Qualifications and Requirements:

• Smile
• Create and Maintain Eye Contact
• Speak Enthusiastically
• Make Emotional Connections with Guests
• Reliable transportation
• Ability to work in a fast-paced environment
• Strong people skills with a desire to serve Team Members
• Strong commitment to superior customer service
• Ability to manage Team Member behavioral and performance issues
• Ability to work in a team environment with shared ownership and responsibility
• Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.

A Team Leader is one who consistently demonstrates our core values, embraces the Chick-fil-A culture and has a servant’s heart. They have a passion for people and serving others, have strong character, take initiative and work with a sense of urgency at all times. Our Team Leaders are responsible for supporting senior leadership in executing daily operations and keeping team members accountable for each component of Operational Excellence and our Recipe for Service. A Team Leader’s two main areas of focus are completing tasks so that the restaurant runs effectively, and coaching/developing team members. Team Leaders lead by example and set the tone that others will follow.

Most Chick-fil-A® Restaurants are operated by independent franchised business owners who make all their own employment decisions and are responsible for their own content and policies.

Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Chick-fil-A's in Fremont are on a mission to be Fremont's most caring restaurant. We were founded on the principles of remarkable customer service and craveable food. We believe you can have fun and still make a difference with each guest. It's what we built our culture around and why we’re so great at what we do.