A restaurant chain in Round Rock, Texas is seeking a Team Leader to assist in managing shifts and ensuring smooth operations. The role requires addressing guest issues, maintaining brand standards across the restaurant, and ensuring compliance with safety procedures. Ideal candidates should possess leadership skills, experience in customer service, and be at least 18 years of age. This position offers opportunities for professional growth within the company.
Qualifications
Must be at least 18 years of age.
Proficient in kitchen and guest service station procedures.
Responsibilities
Assist management with shift management and operations.
Ensure restaurant areas are maintained to standard.
Address guest issues and maintain employee relations.
Skills
Leadership
Customer service
Conflict resolution
Cash handling
Job description
# Team Leader* English* Spanish## Job Description**TEAM LEADER – SCHLOTZSKY’S****PURPOSE OF POSITION:****The Team Leader is responsible for assisting the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest service and achievement of financial targets.****DUTIES AND RESPONSIBILITIES** **:*** Ensure all areas of the restaurant (exterior, drive through, lobby, dining room, restrooms, kitchen, bakery, back dock) are maintained to Brand standard* Ensures recipe and prep standards are followed at all times at each restaurant station* Ensures cash handling procedures are properly followed at all times* Ensures safety and security standards are maintained and followed at all times* Ensure food safety standards are maintained at all times* .**Leadership Responsibilities*** Addresses guest issues that may arise; consults with management regarding complex issues.* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.* Communicates employee performance and policy/procedure violations to management for appropriate handling.* Strictly adheres to Company procedures relating to cash handling, including but not limited to, safeguarding of cash, making deposits, auditing the safe, and documenting cash variances.* Maintains the strictest of confidentiality with the safe combination and security code when applicable.* Monitors applicable temperatures for food products to ensure adherence with established temperature ranges; ensures that all applicable products are coded and dated.* Must maintain a calm and positive disposition when faced with a challenging situation.* Must become familiar with and adhere to all Company policies and procedures.* Must maintain a positive attitude and follow the direction of managers at all times.* Must adhere to strict safety and sanitation standards.* Report to work timely for each scheduled shift.* Arrive and depart from work meeting all uniform and grooming standards.**GENERAL AND PHYSICAL REQUIREMENTS:*** Must be at least 18 years of age in order to operate certain kitchen equipment.* Should be proficient and knowledgeable of procedures for all kitchen stations and guest service stations.*This is for a position at a Schlotzsky’s corporate location*Hi! I'm Olivia, your personal GoTo Foods LLC job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said, Hi! I'm Olivia, your personal GoTo Foods LLC job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said,