Team Leader

Schlotzsky's, Inc.; Austin (TX); Hybrid; USD 42,000 - 54,000; Full time

Job summary

Schlotzsky's, Inc. seeks a Team Leader to assist the management team with shift supervision and guest service excellence. You will ensure brand standards are met across all restaurant areas, supervise staff, and uphold cash handling procedures and safety policies.

The role requires 18+ years of age, knowledge of kitchen and guest service operations, and experience in a restaurant setting. This is for a Schlotzsky’s corporate location, with a focus on maintaining high standards during busy

Qualifications

• Must be at least 18 years old to operate certain kitchen equipment.
• Proficient with procedures for all kitchen and guest service stations.
• Experience in a restaurant environment preferred.

Responsibilities

• Assist management in shift management to ensure smooth operations.
• Maintain Brand standards across all restaurant areas (drive-thru, lobby, dining room, restrooms, kitchen).
• Ensure cash handling procedures are followed, deposits made, and cash variances documented.
• Monitor food safety and temperatures, ensure products are coded and dated.
• Address guest issues and provide direction and feedback to staff; report policy violations to management.

Skills

Shift leadership

Guest service

Cash handling

Food safety

Communication

Problem solving

Team supervision

Job description

# Team Leader* English* Spanish## Job Description**TEAM LEADER – SCHLOTZSKY’S****PURPOSE OF POSITION:****The Team Leader is responsible for assisting the Schlotzsky’s management team in all aspects of shift management to ensure successful operations, guest service and achievement of financial targets.****DUTIES AND RESPONSIBILITIES** **:*** Ensure all areas of the restaurant (exterior, drive through, lobby, dining room, restrooms, kitchen, bakery, back dock) are maintained to Brand standard* Ensures recipe and prep standards are followed at all times at each restaurant station* Ensures cash handling procedures are properly followed at all times* Ensures safety and security standards are maintained and followed at all times* Ensure food safety standards are maintained at all times* .**Leadership Responsibilities*** Addresses guest issues that may arise; consults with management regarding complex issues.* Maintains a positive working relationship and treats all employees with respect while providing them with direction and feedback.* Communicates employee performance and policy/procedure violations to management for appropriate handling.* Strictly adheres to Company procedures relating to cash handling, including but not limited to, safeguarding of cash, making deposits, auditing the safe, and documenting cash variances.* Maintains the strictest of confidentiality with the safe combination and security code when applicable.* Monitors applicable temperatures for food products to ensure adherence with established temperature ranges; ensures that all applicable products are coded and dated.* Must maintain a calm and positive disposition when faced with a challenging situation.* Must become familiar with and adhere to all Company policies and procedures.* Must maintain a positive attitude and follow the direction of managers at all times.* Must adhere to strict safety and sanitation standards.* Report to work timely for each scheduled shift.* Arrive and depart from work meeting all uniform and grooming standards.**GENERAL AND PHYSICAL REQUIREMENTS:*** Must be at least 18 years of age in order to operate certain kitchen equipment.* Should be proficient and knowledgeable of procedures for all kitchen stations and guest service stations.*This is for a position at a Schlotzsky’s corporate location*Hi! I'm Olivia, your personal GoTo Foods LLC job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said, Hi! I'm Olivia, your personal GoTo Foods LLC job assistant. Thank you for your interest. We are looking for great talent for many types of jobs.Olivia said,