Team Leader

Vitality Bowls; Rocky River (OH); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Flexible schedule

Job summary

Vitality Bowls in Rocky River, OH is hiring crew members to provide friendly, efficient service at our acai bowls cafe. You’ll greet guests, take orders, prepare items, and ensure accuracy with per-item customization and fast delivery.

As part of The One Team, you’ll keep the store clean, handle transactions, and uphold our nutrition-focused standards. Prior experience is helpful but not required; reliability and enthusiasm matter most.

Qualifications

• Provide friendly, fast service and greet guests.
• Maintain knowledge of Vitality Bowls menu and customization options.
• Deliver accurate orders and ensure guest satisfaction.

Responsibilities

• Greet guests and take orders with a positive attitude.
• Operate cash register and handle cash transactions carefully.
• Prepare bowls and beverages following recipes and quality standards.
• Keep the store clean, organized and well-stocked throughout shifts.

Skills

Customer service

Teamwork

Cash handling

Punctuality

Menu knowledge

Job description

• Competitive salary
• Employee discounts
• Flexible schedule

Vitality Bowls specializes in making delicious açaí bowls, a thick blend of the açaí berry topped with organic granola and a selection of superfood ingredients. Additional antioxidant-rich menu items include smoothies, juices, salads and more. No ingredient fillers such as ice, frozen yogurt, or artificial preservatives are used, giving the purest taste possible to each item.

Vitality Bowls’ Standards And Expectations

Be Friendly and Fast -

• Make a great first impression: smile and greet each guest.
• Show a sense of urgency and strive to minimize wait times.
• Get to know your guests and make them regulars.
• Make a memorable connection and send each guest off with a smile.

Know Your Stuff -

• Become knowledgeable about Vitality Bowls menu, preparation methods (gluten free modifications)
• Being “fitness and nutritionally minded” will help you understand your customer
• Develop a good understanding of each ingredient’s nutritional values
• Deliver a perfect meal item every time.

The “One Team” Theme -

• Work together as ONE team to deliver a great meal and provide outstanding service.
• Be courteous to your fellow team members and make Vitality Bowls a fun and uplifting place to work.
• Seek opportunities to exceed expectations.
• Embrace the ACT principal – be Accountable, practice good Communication, and be Trustworthy.

Show Pride In Your Work -

• Look sharp and be on time for all scheduled shifts, and have reliable transportation to our location.
• Keep the store clean, organized, and looking great with consistency.
• Operate cash register and handle all cash transactions with careful consideration.
• Do your best and strive for excellence in everything you do.