Team Leader

Pathways to Housing PA; Philadelphia (Philadelphia County); On-site; USD 65,000 - 70,000; Full time

Job summary

Pathways to Housing PA in Philadelphia seeks a Team Leader to oversee daily operations and clinical supervision of an ACT-like team serving individuals with psychiatric disabilities and substance use challenges.

The role emphasizes participant choice, harm-reduction, and recovery-focused services, with about half the time spent delivering direct client support and the rest on supervision, training and program development to ensure high-quality care and housing stability.

Qualifications

• Patience, creativity, flexibility, and compassion for persons with disabilities and diverse populations.
• Five years mental/behavioral health direct care experience, including three years supervisory experience.
• Excellent interpersonal, communication and writing skills; good computer literacy.
• Experience in case management/counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma.
• Ability to work with clients and staff in critical and emergency situations; valid driver's license.

Responsibilities

• Maintain a Team comprised of professional, para-professional and support staff.
• Maintain ACT-like core policies, practices and services.
• Ensure compliance with accreditation, certification and regulatory standards.
• Train, supervise and evaluate the team with the Clinical Director.
• Plan and implement all client services in collaboration with team members.
• Support harm reduction by providing non-judgmental, non-coercive services.
• Provide data for written reports requested by city, state, or federal funding sources.
• Supervise electronic and written record-keeping (databases, on-call logs, incident reports, progress notes, client charts).
• Coordinate services of the team with inpatient and outpatient treatment and social services.
• Identify and develop appropriate services for unmet needs.
• Establish operational procedures and monitor client visits and team assignments.
• Collaborate with Pathways to Housing staff to assure safe housing environments.
• Provide direct services to clients approximately 50% of the time.
• Perform other duties as assigned.

Skills

Patience

Creativity

Flexibility

Compassion

Interpersonal communication

Written communication

Computer literacy

Education

Master’s in Social Work or equivalent clinical mental health discipline

LCSW preferred

Master’s in psychology, counseling, clinical social work, psychiatric nursing, or marriage and family therapy (acceptable alternative)

Job description

Job Title: Team Leader

FLSA Status: Exempt

Department : Clinical

Supervisor: Clinical Director

Position Summary

The Team Leader will manage the daily operation and clinical supervision of a non-fidelity Assertive Community Treatment (ACT) team and the development and oversight of a program sufficiently flexible and dynamic to meet the needs of those individuals who have psychiatric disabilities and substance abuse issues who have not been well served or have been unable to access traditional behavioral health programs. The Team Leader is responsible for assuring that the agency values a philosophy of participant choice, reducing harm, and respectful concern are expressed in all aspects of team practice. The Team Leader maintains oversight to ensure that client self-identified goals for recovery, rehabilitation and community integration are supported by appropriate services and best practices.

Essential Duties and Responsibilities

• Maintain a Team comprised of professional, para-professional and support staff
• Maintain ACT like core policies, practices and services
• Ensure compliance with all accreditation, certification and regulatory standards
• Train, supervise and evaluate the team in conjunction with the Clinical Director
• Plan and implement all client services, in collaboration with team members
• Support harm reduction model by providing non-judgmental, non-coercive services and resources to individuals engaging in risky behaviors
• Provide data for written reports requested by city, state, or federal funding sources
• Supervise electronic and written record-keeping activities, e.g. databases, on-call logs, incident reports, progress notes and client charts
• Coordinate services of the team with other inpatient and outpatient community treatment, support and social services.
• Identify and develop appropriate services for unmet needs
• Establish operational procedures and monitor client visits and team assignments
• Collaborate with Pathways to Housing departmental staff to assure optimal apartment placement and maintenance of safe and comfortable living environment for clients
• Provide direct services to clients approximately 50% of the time
• Perform other duties as assigned

Essential Education, Experience and Skills

• Patience, creativity, flexibility, compassion, and sensitivity to persons with disabilities and other minority populations
• Master’s in Social Work preferred or Master’s in another clinical mental health discipline, such as: psychology, counseling, clinical social work, psychiatric nursing, or marriage and family therapy accepted; LCSW or actively working towards LCSW preferred
• Five years mental/behavioral health direct care experience, including three years supervisory experience required
• Responsible, organized and efficient
• Excellent interpersonal, communication and writing skills, as well as computer literacy
• Previous experience in case management/counseling of people with psychiatric disabilities, histories of substance abuse and/or trauma
• Ability to work with diverse populations including clients and staff in critical and emergency situations
• Sensitive to cultural, economic, gender, and sexual orientation difference
• Valid driver's license and clean driving record

Supervisory Responsibilities

All employees in assigned team.

Physical Demands and Work Environment

Community environment. Constant interaction with agency clientele. Considerable walking and standing may be required.

Salary

$65,000 annually