Team Leader

TRIGO Global Quality Solutions; Marion (OH); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is looking for a dedicated Team Leader to oversee operations in a dynamic environment. This role involves ensuring customer satisfaction through quality service, leading and motivating team members, and maintaining effective communication with stakeholders. The ideal candidate will have a strong background in quality management, excellent communication skills, and the ability to thrive in a fast-paced setting. Join a team committed to innovation and operational excellence, where your contributions will directly impact customer success and team performance.

Qualifications

• 1+ year in a quality-related position preferred.
• Demonstrated leadership ability.

Responsibilities

• Establish and maintain relationships with customers and site personnel.
• Assist site leaders, train inspectors, and manage material movements.
• Facilitate communication and maintain a 5S/6S environment.

Skills

Proficiency in English

Excellent communication

Basic Microsoft Office skills

Ability to use gauges and measuring devices

Flexibility

Ability to travel

Physical ability to stand and lift 50 pounds

Education

High School Diploma or equivalent

Tools

Microsoft Office

Outlook

Job description

TRIGO Global Quality Solutions is seeking to fill a 3rd shift Team Leader position in Marion, OH.

Requirements: Must have reliable transportation to travel between plant and warehouses during the workday as needed. Possible mandatory overtime.

Shift Details: Night shift from 7:45 pm to 6:15 am, 4-day work weeks. Hourly rate: $17.00 plus $0.75 shift differential pay.

Overall Purpose of a Team Leader

Ensure customer satisfaction by providing quality services/support, training, developing, and motivating team members. Provide leadership and guidance to site personnel, support a positive and productive atmosphere, and uphold company and customer guidelines.

Reporting To

Site Manager, Site Supervisor, Sr. Site Leader, or Site Leader.

Responsibilities

• Client relationship & Business development: Establish and maintain relationships with customers and site personnel; communicate daily with stakeholders.
• Operations: Assist site leaders, train inspectors, communicate project changes, report non-conformances, troubleshoot issues, manage material movements, work as inspector when needed, comply with safety laws and policies.
• Organization & Management: Facilitate communication, maintain 5S/6S environment.
• Technical: Maintain reports and documentation, utilize web portals.
• Other duties as assigned.

Knowledge, Skills, and Abilities

Hard Skills: Proficiency in English, excellent communication, basic Microsoft Office and Outlook skills, ability to use gauges and measuring devices, flexibility, ability to travel, physical ability to stand, lift 50 pounds, work in repetitive and environmental conditions.

Values and Attitudes: Team spirit, caring, open-mindedness, resilience, customer focus, initiative, autonomy, innovation, daring.

Experience & Education

• 1+ year in a quality-related position preferred, demonstrated leadership ability.
• High School Diploma or equivalent.

About TRIGO

Founded in 1997, TRIGO provides operational quality management solutions globally, especially in automotive and aerospace sectors. With over ten thousand professionals across 20+ countries, TRIGO offers inspection, auditing, consulting, and training services. Committed to equal employment opportunity and fair treatment.

We appreciate all expressions of interest; only selected candidates will be contacted for interviews.