Team Lead, Vehicle Operations

Zoox; Los Angeles (CA); On-site; USD 102,000 - 156,000; Full time

Benefits offered by this job

Health insurance

Stock options

RSUs

Paid time off

Job summary

Zoox is seeking an experienced Vehicle Operations leader to guide day-to-day operations, mentor staff, and ensure safety-centric performance. You will coordinate with cross-functional teams to align initiatives with Zoox's ambitious goals, and you will become the knowledge expert for Zoox's Vehicle Operations software.

The role emphasizes supervisory leadership, strong communication, and hands-on collaboration with contingent workforce to deliver high-quality results on-site in Los Angeles.

Qualifications

• 8+ years in a cross-functional and product-based environment.
• 3+ years of supervisory experience.
• Strong written and verbal communication skills.
• Ability to work on-site at assigned location.
• Proactive mindset and resourcefulness.

Responsibilities

• Support vehicle operators in day-to-day operations with a safety-centric culture.
• Handle administrative tasks: timesheets, expense reports, schedule validation, performance feedback.
• Collaborate with Team Leads and Program/Project Managers to align teams with Zoox goals.
• Become knowledge expert on Zoox's Vehicle Operations software and mentor staff.
• Engage with contingent workforce to clarify roles and assignments.
• Conduct recurring safety-focused testing and stay current with operations state.
• Drive process and product improvements with product and program management.

Skills

Leadership

Cross-functional teamwork

Communication

Problem solving

Mentoring

On-site work

Education

Bachelor’s degree

Job description

Zoox has embarked on a highly ambitious journey to develop an autonomous mobility solution, built from the ground up. As our Vehicle Operations team develops and scales, so does the challenge to understand operations data, ensure effective communication between development and operations, and inform key decisions to successfully scale the organization.

In this role, you will:

• Support vehicle operators in day-to-day operations, upholding a safety-centric, inclusive, and open communication culture.
• Complete all administrative tasks concerning team management, including, but not limited to, timesheet approval, expense reports, schedule validation, and conducting written and oral performance feedback with direct reports and contingent workforce personnel at regular intervals.
• Work closely with other Team Leads and Program/Project Managers within Vehicle Operators to ensure their team stays aligned with Zoox's overall goals.
• Become a knowledge expert on Zoox's proprietary software related to Vehicle Operations and motivate and mentor direct reports and contingent workforce personnel to execute and deliver to Zoox's high standards.
• Interact with contingent workforce personnel and management assigned to your team at Zoox to answer questions, provide information, and ensure they understand and execute their job assignments.
• Conduct recurring testing, with a priority on safety to ensure you stay up-to-date with the current state of Vehicle Operations.
• Be metric- focused, collaborating with both product and program management teams to drive process and product improvements to mature both local and organizational-wide operations

Qualifications

• 8+ years of professional work experience in a cross-functional and product-based environment
• 3+ years of supervisory experience
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Proven ability to problem-solve and improve operational efficiency with a proactive mindset and resourcefulness to achieve company goals
• Strong written and verbal communication skills to coordinate with team members and management, and explain technical issues
• Excellent driving history
• Proactive mindset and resourcefulness
• Ability to work on-site at your assigned location for all scheduled shifts

Bonus Qualifications

• Bachelors degree
• People management experience, with an understanding of performance management & reviews
• 3+ years in the autonomous vehicle industry
• 4+ years of operations experience
• Working with cross-functional teams on go-to-market initiatives

$102,000 - $156,000 a year

Base Salary Range

There are three major components to compensation for this position: salary, Amazon Restricted Stock Units (RSUs), and Zoox Stock Appreciation Rights. A sign-on bonus may be offered as part of the compensation package. The listed range applies only to the base salary. Compensation will vary based on geographic location and level. Leveling, as well as positioning within a level, is determined by a range of factors, including, but not limited to, a candidate's relevant years of experience, domain knowledge, and interview performance. The salary range listed in this posting is representative of the range of levels Zoox is considering for this position.

• Zoox also offers a comprehensive package of benefits, including paid time off (e.g. sick leave, vacation, bereavement), unpaid time off, Zoox Stock Appreciation Rights, Amazon RSUs, health insurance, long-term care insurance, long-term and short-term disability insurance, and life insurance.