Team Lead, Service Center Terminals

Echo Global Logistics, Inc; Tacoma (WA); On-site; USD 55,000 - 75,000; Full time

Job summary

Echo Global Logistics is seeking a Warehouse Team Leader in Tacoma to assist the Warehouse Supervisor in guiding an assigned team through daily activities, ensuring smooth operations and timely completion of projects.

The role emphasizes hands-on leadership, safety compliance, and accurate recordkeeping, with responsibility for daily workflows, equipment readiness, and collaboration to improve department effectiveness.

Qualifications

• 3+ years of related work experience in warehousing or logistics.
• High school diploma or equivalent; Associate's degree preferred.
• Proven track record in leading a team and driving results.
• Strong verbal and written communication skills; ability to motivate and resolve conflicts.
• Ability to stay organized and follow warehouse procedures and regulations.

Responsibilities

• Oversees the daily workflow and assignments of the assigned team.
• Provides performance feedback to the Warehouse Supervisor.
• Ensures equipment is available and in working order.
• Leads team in daily safety checks on equipment and vehicles.
• Maintains accurate work records and communicates rules and objectives.
• Collaborates to identify improvements and implements viable ideas.
• Resolves conflicts among team members and other staff.
• Orders new equipment as needed; performs related duties.

Skills

Team leadership

Communication skills

Conflict resolution

Organizational skills

Education

High school diploma

Associate's degree preferred

Job description

Roadtex Transportation has become a leader in the nationwide LTL industry, specializing in transporting time and temperature-sensitive products. We handle refrigerated and LTL needs by leveraging no sailing schedules, our nationwide network of 32 strategically placed temperature-controlled facilities, our state-of-the-art tracking, and our specialized equipment and warehousing capabilities. In 2022, Roadtex was acquired by Echo Global Logistics. The acquisition brings a truckload brokerage and expanded transportation management solutions to Roadtex's customers while providing Echo with our national warehouse footprint and advanced temperature-controlled transportation solutions.

Job Summary

The Warehouse Team Leader will assist the Warehouse Supervisor to lead an assigned team through the daily activities in the warehouse to ensure smooth operations and efficient completion of projects.

Duties/Responsibilities

• Oversees the daily workflow and assignments of the assigned team.
• Provides performance feedback on each team member to the Warehouse Supervisor
• Ensures that the necessary equipment is available and in working order to complete assignments.
• Leads team in conducting daily safety checks on equipment, including forklift trucks, conveyor equipment, and specific portions of tractor-trailer and over-the-road trucks.
• Inspects quality and quantity of supplies and equipment delivered to the team.
• Verifies that outgoing deliveries meet company quality standards, and that order slips match and have the appropriate signatures.
• Keeps team members informed about rules, regulations, policies, and objectives.
• Maintains detailed and accurate work records.
• Collaborates with the team to identify ways to improve department effectiveness; implements viable ideas.
• Resolves conflicts that arise among team members and/or other employees.
• Orders new equipment as requested by management.
• Performs other related duties as assigned.

Required Skills/Abilities

• 3 plus years of related work experience
• High school diploma or equivalent required; Associate’s degree preferred.
• Proven track record in leading a team
• Strong verbal and written communication skills.
• Ability to motivate team to accomplish objectives.
• Ability to solve conflicts among coworkers.
• Ability to remain organized.
• Basic understanding of records, inventories, and other routine documentation used in the warehouse.
• Thorough understanding of warehouse procedures and regulations.

Benefits

For more information about our benefit offerings, please visit our careers page at https://www.echo.com/company/careers.

Echo Global Logistics is a leading provider of technology-enabled transportation management services. As a third-party logistics provider, we at Echo Global Logistics, we’re in the business of simplifying transportation management. We didn’t become a Fortune 1000 company by chance. We got here because of our team members, who are unwavering in their pursuit to solve complex problems, provide exceptional service, and make an impact every day. Come join Echo and accelerate your career! Your recruiter will keep you informed on what that will look like for the role you are being considered for. During the recruiting process, our recruiting team will continue connecting with qualified candidates in a virtual setting and will have the option of in-office interviews depending on location and the role. For those who are joining the Echo family, your onboarding experience will also be conducted virtually until further notice.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, or Vietnam era or other protected veteran.